Koh Tao Cabana
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Historical Traveler Reviews Koh Tao Cabana Ko Tao
Great location but staff need training
Koh Tao Cabana is in a perfect location at the end of the main Sairee beach- close enough to be able to walk to bars/restaurants and far enough away to feel secluded.
We reserved an Ocean View Villa on the Koh Tao Cabana website 2 weeks before arriving into Koh Tao . Was told that we would be picked up from the main pier on arrival. No body there to pick us up so caught taxi to resort.
At checkin reception claimed to have no record of our booking even though I was holding a confirmation letter and everything had already been prepaid. They told us that they were fully booked and if we could take a seat to see what they could do. We waited for 20 min without been offered a drink or told of any news what was happening or what they were trying to do. Finally they advised that they had a room but we would be downgraded to a Garden View. What is the point of booking a certain room and paying in advance if they treat their customers this way? We were not happy!
Reception advised that the website that we booked through did not belong to the hotel but represented the hotel on their behalf. We were told our travel agent will refund us the difference in the price but we did not except this and argued to the point that the hotel refund our money as they had received the payment and eventually they did. Not once did the staff take responsibility for their mistake. We started arguing the point that the hotel reimburse us for the taxi that we had to paid for, but they both ignored us and literally got up and walked away leaving a key on the table. We had no idea this was our key to our room as they did not mention nor we were not told our room number or room location. So we sat there for another 15 min before they realized that we were still sitting there. Eventually they called a porter to show us to our room. We were not worried about the money for the taxi as it was only 150Baht but more the point that they promised a service and they didnât deliver!!
Was a real shame this happen upon checkin as it did leave a bitter taste for the rest of our stay at the resort.
This Resort has the core and substance to be a fantastic resort. Problem is there are a few issues that need to be resolved. Ok I know Koh Tao is a place of relaxation and where everything slows down but when you pay the prices they charge you expect better service then what you receive from a cheap bungalow down the road.
Reception Customer Service Skills 1/10
Resort Location 9/10
Restaurant location/view 10/10
Restaurant atmosphere 2/10 (Playing loud dance music on TVâs early in the morning not appropriate)
House Keeping 8/10
Rooms 6/10 (to dark and half the lights didnât work)
Bathrooms 7/10 (I enjoy the outside bathrooms)
Adopted stray dog 10/10 ï
Koh Tao Cabana's beauty offset by problems
I stayed at the Koh Tao Cabana for four nights in May 2006. The resort gets high marks for its exquisite setting -- beautifully designed wooden bungalows nestled in a jungle hillside right above a great snorkeling/swimming beach -- but there were enough problems that I wouldn't want to stay there again. First and worst, one night club located further down Sairee beach plays very loud house music from late evening till the wee hours of the morning. This noise pollution carries across the water and bounces off Koh Tao Cabana's rooms, turning what should be a relaxing night in paradise into an annoying ear-plug affair. Second, the friendly staff smiles a lot but most don't understand English and the service can be mediocre at times. For example, during one breakfast at the resort's pretty waterfront restaurant, the TV there was blaring out a violent cop show over stereo speakers. Not the kind of relaxing setting I was looking for. Also, the lighting in the bungalow is very dim, making reading and writing (there is no TV) more difficult than it should be. Finally, the resort doesn't have a small shop selling food and drink, so if you want anything that's not included in the mini bar (which is stocked with beer, drinks and candy), you'll need to hike into town. If you're into late night partying, the problems I experienced probably won't bother you, but if you're looking for a secluded island paradise resort to chill out at, you might not be happy here.
Not fully operational
Stayed here in April:
1. Well-appointed, chic rooms with AC
2. Beautiful views down from the cliff location
1. Hotel restaurant closed indefinitely ("staffing problems...only a breakfast service now")
2. Long uphill walk to rooms, and no room service available so you need to walk back down for food.
3. no TV
4. no swimming pool
5. outdoor bathroom
After a terrible nights stay at the Koh Tao Island Resort on Hat Sai Ree my husband and I moved to the Koh Tao Cabana. Built into the hillside at the end of the beach, the resort has an excellent location. Quiet and private, but only 10-15 minute walk along the beach to Sai Ree village. There is excellent snorkeling right in front of the resort and free use of mask, fins, and snorkel. A few resident stray dogs wander around the resort but are very friendly.
Rooms are very nicely decorated with outdoor shower, AC, safe, and mini-bar stocked everyday.
The restaurant was only open for breakfast which was included in the price of the room. 3000baht/night. We enjoyed our stay at Koh Tao Cabana so much we extended our stay 4 extra nights.
Expensive with no facilities
Although the location is nice what you actually get for your money at this resort is not much. The resort has no pool and a lot of walking is required. I would certainly not recommend this place for anyone with trouble moving about.
We also had trouble getting our bungalow cleaned and found that it was very difficult to communicate with a lot of the staff and some where downright rude.
Overall I would never choose Koh Tao Cabana again.
2nd time and still love it.
2nd stay here in 2 years. Love the staff. Ideal setting at end of beautiful beach. Snorkeling out the front door. The tree top cabins have lots of character.Will stay there next time we are in Thailand.
Secluded Island paradise!
Stayed here for a week and half while diving on Koh Tao. Whilst not as expensive as neighbouring Coral Grand it certainly seems a lot nicer. Our bungalow was right at the top of the hill and surrounded by jungle with an awesome view of the bay (+ some very romantic sunsets). It was completely private and although quite an effort to get to (long, steep climb along a paved path) it offered total seclusion. If privacy is something you are after ask for bungalow 32!
The bungalow was furnished to an excellent standard with a very cute outside bathroom (complete with resident lizards and other great creepy-crawlies!). The management have gone to great efforts to create unique and very special bungalows and the extra money spent was well worth it (resort is expensive by Koh Tao standards.... although still cheaper than a travel lodge back home!). The bungalow was super-comfy and very well equipped, with some great extra-touches to make our stay special (for example reclining, triangle Thai pillows to sit on and admire the view from the balcony). We found the addition of a mini-bar and safe extremely useful.
We didn't try the restaurant but the breakfast was good. The service was great (but don't expect the 5 star treatment ... staff are typically Thai and laid back). Only negative is that unfortunately due to the shape of the bay and the way the bungalow looks out over Sai Ree Beach the noise from the beach bars at night is very loud (strange given the large distances involved). This didn't bother us, but if you want total peace and quiet this may not be the resort for you. Instead try one of the more peaceful bays on the Eastern coast.
One other point. The beach is absolutely rampant with stray? dogs. We were chased and harassed one night by a gang of about 4. Again not a huge problem, but I wouldn't feel safe coming here with small children. This is not specifically a problem of the resort (we think the dogs were owned by the Coral Grand) but the hotel owners do need to get together and do something about the problem before it gets out of hand (they seemed totally unconcerned when I mentioned it).
Heaven on Earth
What can I say? This place is amazing.
I stayed in a white sands villa, so gorgeous I could live there! Night and day you can hear the sounds of nature, birds and grasshoppers. You feel like you are on a film set, the scenery is breathtaking. The villa is very spacious, huge outside shower room with hot running water. A huge fridge provides you with cold refreshing drinks.
A short stroll and you are on the stunning Sai Ree beach, in my opinion the best location on the island. Wonderful restaurants (I recommend the Simple Life just a few minutes walk) and bars (Pure Bar is heaven).
A little tip - there are lots of steps in this resort, so be aware if you are less mobile. It is worht the walk though as the views are stunning.
We enjoyed our stay so much we extended it and did not want to leave. The staff were very friendly. I would defintely go back. Skip Koh Samui if you are thinking of it and just go here!!
Little Cabana's on the hill
Wow what a place, a really breathtaking little island with equally amazing cabanas built into the hillside. A bit of a hike from the village after a few too many but worth the extra few quid to stay here. Air con, flush loo, but towels for bed clothes?? That was an odd one!! Outside toilets and shower, a real novelty until my girlfriend used to wake me up in the middle of the night to go to the bathroom with her in case she was attacked by a lizard or spider or something. Expect to see all sorts at night, like living in a National Geographic programme, I loved it!
The food in the restaurant was fine, breakfast always tasted of garlic for some reason so not too appetising first thing but the dinners were really tasty.
The staff were lovely, really friendy and helpful, although only one girl could speak english and she was so ignorant words would not do her ignorance justice. Couldn't believe her attitude, it was like I was back home!! But everyone else was brilliant all over Koh Tao a very welcoming people.
To anyone planning to go to Thailand do not miss out on Koh Tao a really chilled out laid back place where eating, drinking snorkelling and diving are about all you have to worry about. Hopefully it will stay just as it is and not get like Koh Samui. I'll remember this place forever. I hope to go back one day it really was that good.
I have just returned from a four day break in Koh Tao staying at the Koh Tao Cabana resort in an Ocean View bungalow with air con and hot water.
The resort really is lovely, little bungalows set up on the hills at the end of one of the large beaches (Sairee beach). About 10 mins walk from Sairee village which has plenty of restaurants to cater for all tastes as well as some bars.
The hotel restaurant is situated at the very end, partially in the rocks overlooking the beach and is really beautiful, giving you the opportunity to eat dinner overlooking the ocean.
Hotel staff are all very friendly and helpful to whatever you request.
The walk to some of the bungalows is quite a trek up the hillside, especially when the sun is out but the views are great.
The island itself is a backpackers dream and as such, most of the facilities are geared up for this market. Rickety piers are the order of the day and its not an ideal place if you have lots of luggage as there is much carrying it along such piers from the transfer boats. If you want luxury then the Lomprayah Catamaran is a must, all other boats are basic.
The only criticism of the enitre island is the toilet facilities. The idea of cleanliness just hasn't quite caugt on, some only flush with buckets of water which means most of the toilet room will be wet through. Even in the Koh Tao Cabana which is a more expensive and star rated resort the loo looked as though it hadn't had a good clean since it was installed. Rest of the room was excellent though, comfortable, very picturesque and the private outside shower room is great (no baths any more due to water shortages).
Overall a good place to stay, would suggest telephoning to make reservations (or to confirm them) as the voucher system operated on the discover Koh Tao web site does not seem to be too reliable. Ask for discounts out of season (we paid 1/2 advertised price in sept)
Beautiful island, very quiet, well worth a visit particularly for snorkelling and diving.
TripAdvisor Reviews Koh Tao Cabana Ko Tao
Travel Blogs from Ko Tao
I arrived to a bleak, cloudy sky here in Koh Tao on Thursday afternoon. I said my goodbyes to Soun, a traveller I had met while waiting for the ferry. Soun told me he considered himself both Chinese and Japanese as he had spent half his life living in both countries. He also informed me he has two names, his Chinese name - Jam and his Japanese name …
I am going to miss it here!! The young boys that work here are so hard working and sweet and helpful. Here first thing in the morning til last thing at night every day - I feel so sorry for them I want to give them all a fun day out or something!! I don't understand the concept of working if you never have time to enjoy it but I guess that's how it is out here? Working to survive rather than enjoy it. Or maybe they just enjoy it as its a social and nice place to be ...
... are two islands here joined by a sandy causeway. It is a really lovely place and there is some quite pricy accommodation here and to be honest if we were paying al this money to stay on a private island, we wouldn't like being invaded by the swarms of people who arrive everyday by ferry, snorkel boat and taxi boat.
Nang Yuan had some great snorkel points and fairly shallow too. It was extremely hot here and unfortunately we did not ...
... 40 minutes before resurfacing and having a break. Our group was with the main instructor Mario who is great fun and he was really impressed with us (puffs chest out with pride)! The second and final dive was without doubt the best dive we got to do. The visibility was slightly better and there were fish everywhere. We even got to see a stingray which was amazing. They're nocturnal so you have to go searching for them under rocks and in cracks in the coral. I think I ...
... our bags.
We are collected by a driver from the little resort we are staying at and driven the short distance to get there. The bungalow we are assigned is very nice, wooden on stilts, rustic but with mod cons, set on the hillside in amongst the forest looking out towards the sea.
On any other day this would be an amazing sight and welcome, but we were drained. A shower, a quick dinner and then bed! Tomorrow is another day and, if nothing else, will be on dry ...