The Day We Were Abandoned

Trip Start Aug 12, 2010
Trip End Sep 23, 2011

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Beaches YHA

Flag of Australia  , Victoria,
Thursday, February 24, 2011

Hello again,

This morning we rose early to do the 4hr climb up Mt. Kosciuszko (2228m) via the scenic chairlift. It was a nice easy walk to the summit and it felt good to get rid of some cobwebs as we hadn't done any real walking since South America! On the way down we ran ahead of the group to go to the toilet next to the chairlift which took us down to the carpark. After re-emerging from the toilet there was still no sign of our group. We thought that they must still be walking down and hadn't reached the chairlift yet. After 10 minutes we were getting abit worried and were concerned that someone had hurt themselves or something. Thomas ran back abit to see if they were there but there was no sign of anybody. We then asked the ski-lift operator and asked if he had seem them, but he said they hadn't come past.

At that point we thought it was just best to go down to the bus to wait for them there. But when we reached the carpark we realised that the bus wasn't there. It started to sink in that the driver had left without us, with all our bags on the bus!!! UNBELIEVABLE!!! At that point we rang the company office to tell them and to get the driver to turn around. After arguing with the lady on the phone who was asking pointless questions like whats your i.d number, when did you start your trip, she rang the driver. A few moments later he arrived back in the carpark. We jumped back on the bus fuming and very angry. He asked where we were and why we were not on the bus. He said that he assumed we hadn't waited for the group at the lift and had come stright back down to the bus, and that he assumed we were in the back. All of this was utter bullshit and his way of fobbing us off. After all, something could have really badly happened to us and he wouldn't have taken any responsibility for it, even though he's a tour guide. It was proof that he didn't even conduct headcounts or care about the customer at all. To put the nail in the coffin he produced his own crappy story and told us "thats what would go on the report". We would understand if we were late for a bus to pick us up to go to the next place, but this was a tour and its the driver's responsibility to make sure we are all safe.

After this incident we didn't talk to the driver for the rest of the day and decided to totally ignore him (very grown up of us!). That evening we reached Lake Entrance for fish n' chips then bedtime. Which by the way doesn't come near good old British Fish and Chips. The next morning we got up at 6 am again (not like a holiday at all) to take the long drive to Melbourne. On the way we stopped to see some wild Kangaroo's and poisonous Red Back Spiders before visiting Wilsons Promontory National Park. Here we took a short walk and had lunch on Squeaky Beach. This is the southern-most part of Australia, and the closest to Tasmania. After a few more hours driving we made it into Melbourne.

Love Thomas and Hollie x x x
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