Trying to Manage

Trip Start Sep 30, 2005
Trip End Jun 04, 2006

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Flag of United Kingdom  ,
Thursday, December 15, 2005

A lot of people complain about their managers or employers. It might temporarily make you feel better but it doesn't help anyone and if you were bothered you'd get out. At the moment I'm seriously bothered because I'm working for people who I think are making diabolical elementary mistakes. Some are mistakes that I've made, or that I know you shouldn't make, especially when it comes to taking care of your staff. To be honest, you can mess up a lot of things at work, but people management is the one thing you can't afford to get wrong very often.

I know I make mistakes, but I really hope there are a few do's and don'ts I won't get wrong. To this end, this is my contribution to the great library of business literature, and more to the point a reminder for myself somewhere down the line.

 Know about your people, not your employees or resources.
 Be open, self-deprecate and don't hide your weaknesses. Encourage people to be honest about themselves.
 Trust people until they don't deserve it.
 Have clear expectations, set clear expectations, and be willing to adapt or build on them with your colleagues.
 Start and finish well. Say good morning and goodbye with a smile every day.

 Don't tell mature professional adults what to do. Work with them, not against them.
 Don't lose touch or be too busy to go and stay in touch with your staff.
 Don't let any individual become too important to lose - you stifle them and stifle you team.
 Don't be afraid to be bold and reject potential staff because they're a bad fit for your needs.
 Don't forget to laugh.

And finally, help colleagues solve their own problems, but never ever say, "that's not my problem." to a colleague, whatever the problem is. If they think it's a problem, then until it's resolved, it is.
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