Back to Kuta

Trip Start Jul 05, 2012
Trip End Jun 19, 2013

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Where I stayed
Ronta Bungalows

Flag of Indonesia  , Bali,
Tuesday, October 9, 2012

We arrived at 7 in Kuta after another long day traveling hoping to check-in for our flight the next day, grab some dinner and go to bed. However we got some bad news. Air Asia decided to cancel the flight to Phuket and not tell us. This was the day before our flight with our visa running out the following day. We rang to find out what was going on and apparently the alternative was to fly to Phuket via Kuala Lumpur, still arriving the same day only later. We were very relieved and booked this instead. 1 hour later we were supposed to have received confirmation but nothing came through so we rang again, this time they said our booking was 'in process' and would actually tell us if we're on the flight or not. Great! 
The following morning we got to the airport and joined the back of a long queue of very angry customers, everyone with the same problem. We overheard people being told there was no seats left on the flight from KL to Phuket so they would have to stop a night in KL and fly the next day. A Chinese woman especially went mental, her knowledge of English swear words was quite impressive though! We eventually got to the front expecting the worst only to find out we were on the flight only because I had rang the night before and sorted it! It turned out everyone else didn't even know their flight was cancelled until they arrived at the airport. Very happy with our work we checked in and made our way to Phuket, Thailand.
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