Official publishes phone numbers for easier access

Trip Start Jan 30, 2007
Trip End Dec 31, 2011

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Flag of China  , Yunnan Province,
Saturday, June 20, 2009

As China Daily reports, in Yunnan the officials easier to access by the people:

The government of Kunming in the southwestern Yunnan province has
published an updated telephone number list of its higher officials,
allowing the public to contact them with complaints or feedback, local
media reported Thursday.

The new list, containing the numbers of vice county-level officials,
was published in local newspapers on Monday. The local government first
released the list last February, but officials said the roster needed
updating as many officials have changed their phone numbers and the
department has had many personnel changes.

The public can find the numbers on www. or they can dial
0871-114 or 12580 to consult. According to the Kunming soft environment
development office, an update was made last August after 859 numbers
were made public in February. The list published this week includes
1212 numbers from 145 departments.
All published numbers must be answered from 9 am to 5 pm on working
days. If the official is out, a back-up person should be arranged to
answer the phone. No call will be refused, for any reason. Officials
will monitor the phone usage and those employees who do not answer the
phones or do not handle problems that are reported will be punished.

In April, a test was done, with the published phone numbers being
dialed on three days: April 10, 13 and 14. In early May, the office
announced that the connecting rate of the published telephone numbers
was 96.3 percent.

Last year, 11 tests were made. Some 168 offices and departments did
not answer the phone and 5 officials repeatedly did not answer the
phone, and those people or departments were named and shamed.

Yang Fuquan, vice president of Yuan Academy of Social Sciences, said
the practice of publishing numbers shows that the party and the
government are becoming more open and more mature.

"Through public supervision, a strong trust in government could be
established to increase the public's right to know and supervise," Yang

Qiu He, secretary of Kunming committee of Communist Party of China (CPC), initiated the policy.

Qiu is well-known in China for his unusual methods of
administration. The media refers to him as a political "reformer", and
also "an iron arm", which is a Chinese expression to describe a person,
usually a leader or official, who is tough and determined. He became
Kunming's top official after causing a huge reaction with his reforming
actions when he was secretary of CPC committee of Suqian, Jiangsu

His decision to publish officials' telephone numbers received lots
of media coverage. Some people applaud him for his courage and action,
while some criticize him as audacious. Some even call him an
authoritarian, saying that if one individual is doing and deciding
everything, the society system is unhealthy.

Yang Hongshan, professor of public administration of Remin
University of China, said the establishment of a feedback system helps
reform the country and encourages more politicians to be open like Qiu.

"We need these kind of politicians who have a spirit of enterprise
and who are always ready to explore the new way, especially when the
system is not perfect. The decisions and bravery of leaders are very
important to create a new phase", Yang said.

Healthy supervision from within the government, the media, and the public helps make better reforms, he said.SavedURI :Hide URLdata:text/html;charset=utf-8,%3C!*font-size%3Asmall%3B*font%3Ax-small%3B%20%7D%20a%2C%20a%3Avisited%2C%20a%3Ahover%20%7B%20color%3A%20blue%20!important%3B%20text-decoration%3A%20underline%20!important%3B%20cursor%3A%20text%20!important%3B%20%7D%20.warning-localfile%20%7B%20border-bottom%3A%201px%20dashed%20red%20!important%3B%20%7D%20.yui-busy%20%7B%20cursor%3A%20wait%20!important%3B%20%7D%20img.selected%20%7B%20border%3A%202px%20dotted%20%23808080%3B%20%7D%20img%20%7B%20cursor%3A%20pointer%20!important%3B%20border%3A%20none%3B%20%7D%20body.ptags.webkit%20div.yui-wk-p%20%7B%20margin%3A%2011px%200%3B%20%7D%20body.ptags.webkit%20div.yui-wk-div%20%7B%20margin%3A%200%3B%20%7D%3C%2Fstyle%3E%3Cstyle%3E.yui-hidden%20font%2C%20.yui-hidden%20strong%2C%20.yui-hidden%20b%2C%20.yui-hidden%20em%2C%20.yui-hidden%20i%2C%20.yui-hidden%20u%2C%20.yui-hidden%20div%2C.yui-hidden%20p%2C.yui-hidden%20span%2C.yui-hidden%20img%2C%20.yui-hidden%20ul%2C%20.yui-hidden%20ol%2C%20.yui-hidden%20li%2C%20.yui-hidden%20table%20%7B%20border%3A%201px%20dotted%20%23ccc%3B%20%7D%20.yui-hidden%20.yui-non%20%7B%20border%3A%20none%3B%20%7D%20.yui-hidden%20img%20%7B%20padding%3A%202px%3B%20%7D%3C%2Fstyle%3E%3Cstyle%3E%2F*%20No%20Extra%20CSS%20*%2F%3C%2Fstyle%3E%3C%2Fhead%3E%3Cbody%20onload%3D%22document.body._rteLoaded%20%3D%20true%3B%22%3E%3Cbr%3E%3C%2Fbody%3E%3C%2Fhtml%3E
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