Lightening those plane loads
Trip Start Jan 30, 2007
632Trip End Dec 31, 2011
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While I am still waiting for a brave airline to start offering fares based on body weight (never in America because of the lard-ass lobby), there's news on the wire that airlines are trying to lighten their loads by reducing the pages in magazines, or using lighter cutlery.
Although at a recent conference on airline issues, some airlines are saying, no, we ain't cutting down. We don't care about the rising fuel prices. This from an airline which is hardly noted for its excellent service (my friend said the cabin crew looked like they peaked in the 1970s):
But Mark Erwin, senior vice-president of Continental Airlines, said services would be the last thing to disappear on his airline.
"Continental believes in delivering a higher level of service," he said "One of the reasons we receive such high marks from the consumer is that we focus on blankets and pillows and in-flight entertainment and meals at meal times and priority offerings for our elite customers.
"We believe you have to invest in the consumer to keep them."