Imperial Court Hotel
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How has this hotel rated in the past?
Historical Traveler Reviews Imperial Court Hotel New York City
The last review is an example of just one of the problems that needs to be worked out.
A Vacation Turns Into A Disaster
The reception area was primitive. No safe deposit boxes. The room and furnishings were deteriorated. We did not even get a blanket - only a sheet with a bed-spread. The bathroom was mini, the kitchen did not contain even a glass. There is no cleaning service. We begged for fresh towels once during our stay. The same with the toilet paper.
Telephone messages were not given. All together a really bad choice for someone who wants to enjoy NYC and come back to a hotel to relax.
I would not go back there nor send a friend.
Interesting that the few negative review for this, small botigue hotel, are from resident of the own hotel. Gee, if you're paying 15.00 a night, what do you expect to recieve. Intelligent people know that if you want caviar, you pay for caviar.
Its a mess-& its an sor- woogo is using
the big problem with this place is that it is an SOR- that is a residential hotel-they do not have the permit for short term rentals.
woogo is trying to throw out the old tenants, some of them in their 80's using heavy handed methods.
the place does not have the physical plant to work as an overnite hotel.
in saw hookers working the corner who came in and out of our hotel, a long term resident
who said that she worked for the landlord told us that he brought these ladies in to make it a full service hotel!
Cheap but not (completely) Cheat
I have been sleeping at the Imperial Court for six nights; the best of it was the view on the westside River.
For the rest I can only confirm that to obtain something from the staff of WooGo you had to ask twice (in fact the request to kindly pass the vacum cleaner (at least) in my very small room has never been fulfilled...).
There were workmen but I used to go out quite soon and I haven't heard noise from them nor from the street (I was on the 7th floor).
It was not the cleanest hotel in the world, but I am surprised now that a reviewer found there were mice.
I wish to acknowledge, instead, that the non-woogo staff have in general been participating and helpful.
The World's Worst Hotel
A good way to make your visit to New York begin in one of the worst possible ways is to check into this so-called hotel. A new one on me: I have never before stayed in a hotel that had no maid service: making up the bed, cleaning the room is entirely up to the guest. The rooms are so small you practically have to sleep with your feet sticking out the window. The bathrooms are not only shared but poorly cleaned and maintained: in addition to more disgusting matter, expect stains on the porcelain, fungus on the shower door, things broken or missing. (To their credit, when I complained of no hot water in the sink, no latch on the door, and a missing tile rack, they did promptly correct all those problems.)
What was termed "Newly Renovated" was nothing more then a lousy paint job and cheap carpet poorly installed.Infested with mice,the staff refused to exchange my room for another which was supposed to be a suite which was really a room with 3 closets , one of which posed as a kitchenette, w/o utensils. When I used the microwave the fuse blew and the switch was in a locked hallway utility room. The garbage is stored in the hallways in front of the elevators. The hotel is really a residential hotel or sro with shared bathrooms.I will never use this hotel again. also there is absolutley no security. The night man( a very old one) wears a t-shirt marked security but sleeps in a chair thru out the night, there is no one else present and he is required to open the front doors. The lady attending the desk in the morning, found it an inconvienance to assist me the following morning.The area is beautiful, but since there was nothing available with similar rates , I chose to go to the midtown area and booked in at the Hotel Wellington, which was %1000 better. and similar in price. I'll know better next time.
I wish I had seen the reviews on TripAdvisor BEFORE booking a two-night stay at the Imperial Court in Manhattan.
All I can say
All I can say is that it may as well have been a Crack House. I left as soon as I saw the lobby, halls and room. I was terrified to stay and ended up driving back to Baltimore (a four hour drive) at 2:00a.m with no where else to stay.
I have just returned from the above rental apartment which I stayed in for 5nights with my 18 year old daughter. It is new accommodation offered by Woogo(--). I had used woogo last year and found their Tempo property on 72nd very good, but this was a whole new experience and one we definately do not want to repeat.