Victoria Jungfrau Grand Hotel & Spa
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Historical Traveler Reviews Victoria Jungfrau Grand Hotel & Spa Interlaken
Fantastic Welcome, Excellent Service, Great Hotel
Interlaken is a beautiful resort, full of activity and leisure options. The Victoria Jungfrau hotel is arguably the shining jewel of this beautiful Swiss town.
As a group, we arrived in a very common downmarket van/minibus at the hotel. But from the first moment we were treated like royalty. Our luggage was swiftly removed the from the van, and before we knew it the vehicle had been driven away for valet parking. I don't even remember noticing the reception desk as we were whisked away to our suite by a smiling and very courteous yet friendly member of staff who could not have made us feel more welcome.
We could not but be immediately impressed by our room. Inside, the large suite had everything we needed as regards ameneties, not to mention a plate of fresh fruit, a plate of desserts, baby food for our 6 month old, and a snack for our 3 year old. There was a remote for the air conitioning, and electric shutters at every window to keep the light out early in the morning. The bathroom was very large with separate bath and shower.
We once got a babysitter for our baby who was fantastic.
The huge beautiful pool with its 'hot springs' section was a joy; and spa facilities were faultless. We ate mostly at the Brasserie and pasta restaurant and had no problems with quality and service. Breakfasts were also a treat.
I cannot see how I could give this hotel anything but the top rating. If you are going to Interlaken, go on, spoil yourself, and stay at Victoria Jungfrau.
Enjoyable Spa Weekend Getaway
My wife and I stayed at the Victoria-Jungfrau for a wellness weekend. front desk staff was wonderful, we arrived to the hotel at 10am for to begin our spa treatments....being that check-in wasn't until 3, our room wasn't ready but they found another for us. We had a jr suite on the side of the hotel with relatively no view, which was not an important factor (the size and comfort of the room was more appreciated). Note that the rooms are not airconditioned. The jr suite had an enjoyable sitting area and a nice bed, with a large bathroom. Room service was PROMPT. The spa personnel were friendly, professional, courteous, and extremely helpful. We ate at the spa bar and at one of the hotel restaurants, along with ordering room service - no complaints on quality. Service at the 'Brasserie' left much to be desired, as well as the attitude of the concierge when my wife called down to inquire where our luggage was after 7 hours (the managment sent us a note repsonding to our questionnaire noting that our concerns were to be addressed). Nevertheless, it was a thorougly enjoyable experience, one that we'll do again.
Treated like the Queen of Sheba
Having flown overnight from Vancouver to London, caught a connecting flight to Zurich, then the train from Zurich Airport to Interlaken, my husband and I looked a touch disheveled by the time we dragged our suitcases into the elegant lobby of the Victoria Jungfrau Hotel. Even though it was after 10 pm, we received a warm personal welcome and I was treated like the Queen of Sheba. Our room was spacious and elegant, but it was the view from our balcony that captivated my heart. The next day, I sat by the window and watched the early morning veils of mist lift like gossamer from the majestic icy Jungfrau. From the same vantage point in the early evening, we watched scores of Japanest tourists making novice hang-gliding forays and landing in the parkland opposite the hotel. On our first full day, my husband and I enjoyed a two-hour spa treatment in the hotel's new state-of-the-art ESPA facility. After being cleansed, wrapped and deftly massaged, I felt like a new person and the effects of jet lag evaporated. Later, I visited the beautiful swimming pool where I was coaxed into a water aerobics class with some very fit German ladies. That evening we enjoyed a light repast in the modern La Pastateca restaurant. My favorite meal, however, was the sumptuous breakfast which included a great selection of fresh fruit, cheeses, meats, breads, yogurts and Bircher Muesli. This was a once-in-a-lifetime experience for us, but what impressed me most was the fact that the staff truly made us feel 'at home' for our three-day sojourn.
Best digs in Interlaken
Stayed here in September 2004 for a few nights and were overwhelmed with how fabulous Interlaken and the VJ were. The hotel is absolutely glorious and with fresh florals everywhere you look! Interlaken was a great choice for a central location to all of the sites and the hotel itself was an amazing treat. We were given an incredible upgrade upon check-in with a room that included fresh fruit and several fresh floral arrangements. We had a wonderful patio and enjoyed our views of the mountain range every night over cocktails while we nursed our sore muscles from the days activities. I am in complete agreement with the amazing service offered by the hotel concierge staff. They really made the whole experience for us. Plan to enjoy the fabulous brunch at least once during your stay! We would definately stay here again.
We liked the Victoria Jungfrau
Our first room was beautiful but a bit cold. We switched rooms to a smaller one, and it was warmer although a bit less lavishly appointed. The food and entertainment was very good at the hotel. The spas, and pool facilities were fantastic. We particularly enjoyed the jacuzzi outside where we viewed the full moon and a snowy mountain ridge, as well as the Turkish steam room inside. I have a souvenir pen from the hotel and I have fond memories every time I use it.
Nice hotel but expensive
Just spent 2 nights at this hotel. My wife and I enjoyed it very much but did not feel it deserved a 5 star rating nor the high price. The room was clean and very light. The bed was comfortable with two twin beds connected. The bathroom was small with a nice shower and great water pressure. There was no AC so the window was left open at night and there was quite alot of noise even though our room faced the back.
The tv was small 13 inches with a nice picture but only limited english programming (CNN, BBC and MTV). The spa was disappointing. The whirlpools were cold and the steam room was coed. We did not get any treatments so I can only comment on the spa facility. The locker room was subpar, not much nicer than a YMCA locker room. There was no free parking at the hotel so it was about $30 a night to park the car. We ate at the medium priced restaurant. The food was not very good and expensive. We did enjoy the ambience of the hotel and the staff was friendly and very attentive. However, when checking out they tried to charge us double for the room as they told us our booking was a per person charge and not for a double room. After much discussion and showing a copy of our email confirmation they reduced the charge to what was quoted on our reservation. Overall we enjoyed the hotel and our time in interlaaken. I would consider staying at this hotel again if the price was right. However, at the regular rate of 480 swiss franc a night I would feel like I overpaid for the room.
Superb in all respects...
Stayed for a night in this world class luxury property. Our family of six were comfortably upgraded to a beautiful suite which looked directly onto the face of the Junghau. Incredible! Easy stolling through town, and returned for dinner at La Terrasse, the hotel's haute cuisine dining room, which provided over-the-top food and service attributes. Could have stayed for stayed for a long time, but we were off early the next moring on the Goldenpass train to Montreux. As close to a perfect luxury class hotel as I've ever enjoyed.
Great Spa, Excellent Staff, Terrifc Food
Just returned from five nights at the VJ. A wonderful property right in the heart of Interlaken. The staff was well trained and attentive to our needs. The spa was terrific offering all the facilities you could want. Lots of places to eat, and just a steps away from many locations in Interlaken. I would recommend this hotel to anyone interested in visiting the part of the world.
Beautiful, NO A/C
This hotel is really a beauty, with a great INDOOR pool and huge workout center. The hotel had atmosphere, unlike many hotels in Switzerland in July that were very quiet. They had a fun piano bar at night etc. The location is excellent and convenient to everything. The only negative was no Air conditioning which was a complete shock!
Stayed there last September for the first time. Outstanding service, décor, ambiance and location. Not cheap but well worth it. Probably the finest hotel we have ever stayed in; and we have stayed in quite a few.
Would certainly go back.
TripAdvisor Reviews Victoria Jungfrau Grand Hotel & Spa Interlaken
Travel Blogs from Interlaken
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