Ojai Valley Inn & Spa
How has this spa rated in the past?
Historical Traveler Reviews Ojai Valley Inn & Spa
Lucky their the only show in town
My husband and I attend a seminar twice a year in Ojai and need to stay overnight - or we wouldn't bother with this place until they get their act together. I arrived first and was escorted by a very nice bellman to a 'suite' that had two double (not queen) beds. I call the front because I specifically asked for a king and she said I had requested two doubles and they were completely sold out of rooms (both better and worse). I don't remember ever being THAT mad at my husband and felt sleeping in separate beds would put a damper on our love life. She eventually found us a great fireplace room with a king which was $200 a night less! So, the girl who initialy took my reservations did not tell me the significant increase in rates (400 to 600 is a LOT for a place to put your head), and that the suite was only a suite because it needed to be large enough for the second double bed - She also called me Linda, which is not my name. The food was AWFUL. There is no chef and the food is 'corporate" prepared by cooks. Go to Suzannes if you want taste. We will continue to spend our hard earned dollars there because there is no alternative, but I cannot believe that someone would go there as a destination. Bitter..Bitter.
Get a lot and pay a lot!
I just spent the weekend at the Ojai Valley Inn and Spa--happily or otherwise I was attending a business meeting and not spending my own money. I wasn't planning on writing a review, but after seeing the mixed bag of what has already been written, I thought I should report that even the base rate room was large, clean, attractively furnished, etc. Personally I don't like beds with heavy comforters, but its a matter of taste.
The grounds are lovely, the exercise room is average, Tom was exceptionally friendly and helpful at the tennis center, and parking was a problem. The California Mission style buildings are very spread out and this is probably not the best place to be if the weather turns bad. The adjacent town is very nice but not spectacular.
As part of a group, I didn't have dining choices, but the the meals served our group were outstanding.
You can spend a lot of money here in a weekend. If you need to stretch your travel dollar, you can do better elsewhere--even if you need the spa and golf course. If price is less determinative, the real issue will be whether the activities are what you want. The golfers in my group loved the beautiful course. I can't comment on the spa or the horseback rides.
It's all better now!
We just got back from a remarkable week at Ojai Valley Inn and Spa! I read the reviews just before I left and didn't have high hopes before I got there. We were so pleasantly surprised to find a beautiful facility. We stayed in a suite near the spa and it was beautiful. The rooms in the remodeled buildings are not as spacious as the brand new suites but still are nice. The place is very spread out so you'll either be walking or catching rides on carts during your stay. The spa is wonderful, relaxing and peaceful. They just opened the large pool so kids are once again welcome to swim. The kids club is supposed to be awesome, our kids were too little to participate. The town was very cute and had really nice people, shops and good food. We'll definitely plan to return. If you like Thai food, don't miss Sri Thai on Ventura Ave. in Oakview. We went on our last night and it was such a treat!
Ojai Valley Inn Splendor in the Grass
The scenery at this resort is breathtaking and we enjoyed one of the magnificent new rooms with a fireplace. Highlights include the golf course and spa and dinner on the patio under 200 year old oak trees.
My husband and I recently spent a very lovely weekend in Ojai, California at the Ojai Valley Inn and Spa. Not only were the new rooms beautiful, but the entire hotel seemed to resonate sophistication. My huband golfed and I spent the day at the spa. I would reccomend the new restaurant. The food was divine and the service was perfect. I fell in love with thier "Iroquois Polenta." My husband was very impressed with the wine list. We both highly reccomend the Ojai Valley Inn and Spa and will continue to return for years to come.
What has happened?
We stayed at the Ojai Valley Inn earlier this year and were dismayed at the experience we had. We loved the hotel for many years, and have seen it slip in the last few years. The final straw came on our last trip. We stayed mid-week when the hotel was only half filled. I tried to make a spa appointment, no luck, wanted to go horseback riding, they were closed for the day (at 2:30?), and then thought I could go bike riding, they were locked up for the day! Our dinner that night in the restaurant was average. We agreed that the service has slipped tremendously, and brought this to managment's attention, we were dismissed by this rude person. We were staying in a $500 room. We have decided that if we really want to play golf in Ojai, we will reserve a tee time and stay at the San Ysidro Ranch or the Biltmore in Santa Barbara.
Bad Bed. Good Food.
Stayed here for a few days during our honeymoon. Great food. Great weather. Good spa facilities. Lousy bed. Lousy service. You would think that a suite this expensive would have a decent bed but the sofa might have been more comfortable. Management offered to place an egg crate foam pad over the depression in our ancient mattress. I asked for another room but they would not accomadate even though the place was not nearly full. A few weeks later they sent a 10% off coupon- No thanks. Even for less tahn $500 I still expect a nice bed. Imagine that.
Nice spa, lousy rooms, rude service
The spa is fabulous and the treatments are wonderful. The guest rooms are awful! They feel like a mid level hotel chain. We even booked a suite 3 out of our 5 stays and it wasn't much better. Also, they allow dogs for a fee, which is great except they make you feel like a second class citizen for bringing the pooches along. The last time I stayed there my husband and I checked in and left an hour later. I requested a bright, quiet room near the spa that was on the top floor. We had problems with people stomping around above us every time we were guests. So, we were given a room on the bottom floor in a building that was being remodelled. When I called to switch rooms the room manager got on the line and read to me each and every complaint I had ever had in the many years we had been staying there. They had a history on us and he informed me that we were flagged as "problem guests". OK, so I complained about noisy guests and fireplces that didn't work and our alarm clock that went off at 5am because the housekeeper didn't check it from the previous guest. But- the manager was so condescending and arrogant about it. You'd think that staying at a place 5 times in less than 2 years would mean something to a hotel.
Better wait until next year
I am a return guest (6 times) at the Ojai Valley Inn, but I will not go back until after they have completed their current multi-million dollar renovation. They are trying to uphold their usual level of service, but they are falling short. I was not informed that they are not operating their kids' club, although my children were registered in it when I made my reservation. I only found out when I called to confirm everything the evening before I was scheduled to arrive! It was impossible to reschedule spa services, etc. and little help was offered unless I asked specifically for it. My room was nice enough, but the bathroom vanity was broken and the surface peeling off (very surprising and unsightly). My daughter banged her head on a dangerously positioned sculture by the spa pool (the only one being used during the renovation). Even security said it shouldn't be there and would have it moved the next day. Even at a reduced renovation rate, it's not worth the hassle. It was fairly obvious that the hotel staff were overwhelmed and I heard several other guests voicing concerns. The Inn and Spa are absolutely gorgeous and I will certainly return, but not until after September 2004.
Pamper me some more!!!
I am a spa junkie and I am convinced that Ojai Valley Inn and Spa is the best if you are looking for an amazing atmosphere as well as incredible value.
This spa has always had the most amazing service from the front desk staff to the spa technicians (massage therapists, facialists, etc...) They offer quite a few specials and packages year round that make the spa vacation, how can I say it...? Not as costly as your typical spa. Other spas I have visited charge upwards of $400/nite just for the room alone, and $110+ for one basic no-frills treatment (massage, facial.) It can add up for those who deserve to go to have some relaxation and pampering, yet may not yet have it in their budget to spend a few thousand dollars in one weekend.
Don't get me wrong, Ojai Valley Inn and Spa is not a budget or lower class spa by any means! I think that maybe they are just behind the game in the outrageous fee department. They offer more and better treatments, exercise/relaxation classes, activities, as well as an amazing children's program than any other spa I have visited.
Rooms fees range from $250/nite and up. During certain times of the year, for example when they are having their golf package special, rooms are going for $99/nite pp double occupancy.
The rooms themselves are great! They are spacious and extremely clean. The beds are huge double pillow top luxury style beds with down comforters and silky soft sheets. The bathrooms are pretty average in the regular rooms, but you probably won't spend a whole lot of time in the bathroom if you plan to spa the whole time.
The spa services are amazing. They offer so many services that your head will be spinning as to which one you should pick. I recommend the deep tissue massage and the rose facial (if you like the smell of roses.) I went in 2001 and had two great facials, one by a woman named "BeBe" and the other was "Lisa". I also love the body scrubs and the famous Kuyam mud treatment.
Pregnant women!! If you are expecting and want some safe and much needed pampering, they have incredible treatments for pregnant women! I went when I was pregnant and was treated like a queen!!!! I highly recommend this for expectant mothers.
The exercise classes are all included in those who are staying at the spa. They have great aqua aerobics, yoga, stretch, spinning, kick boxing, etc....
They also offer relaxing nature hikes as well as hikes for the hard core athletic types. They also have biking tours and horse back tours.
There is an excellent hair salon available should you decide you need some help with your locks.
The food at the spa restaurants was excellent as well. They offer healthy/lighter fare as well as "what the heck, let's splurge" dishes. The atmosphere is wonderful and relaxing.
I don't know if I have covered everything, but I think I have given you the general idea of how much I adore this place! I think you will too.
TripAdvisor Reviews Ojai Valley Inn & Spa
Travel Blogs from Ojai
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