The Mercury South Beach
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Historical Traveler Reviews The Mercury South Beach Miami Beach
Perfect for Work and Play
Perfect for work and play. I go down to Miami all the time for work and love to stay for the weekend when I can. The Mercury was the perfect place to do this. The hotel is far enough from the center of SOBE so you can have a quiet weeknight and close enough so you can walk a few blocks and go crazy on the weekend. Rooms are nice and comfortable and staff is great. The restaurants downstairs were a very convenient place to meet with clients and have good food. The beach is a block away and there is a pool downstairs in case you prefer that.
No Sleep Here, Bring Earplugs & Don't Expect Service
Horrible experience! Had to valet park car, cost $18/day, the valet wasn't there to give you your car back in the am. They charge $8/day for resort amenities & $2/day for in room safe in addn to room rate... The resort is SO LOUD from 10pm to 4am, I could not sleep. It was like music was blaring in the room. I asked for a phone book, and they had none in the entire hotel. I needed a 24 hour pharmacy, they didn't know, said they'd call back, never did. They took my towels when they cleaned the room, never returned any. I asked in the am, again in the pm, 3 times I had to call to get towels and it took 8 hours! Lousy service, greasy elevator, awful noise. Would not recomment at any price unless you're a young person looking to party all night.
Nice, but not 4 star and needs some attention to detail
The room was generally very nice, but there are some things you should be aware of - it should be a 3 star, not 4. I would not have been happy if I had paid full price, but for a priceline deal, it was good. It is a bit of a walk to the main area of hotels and restaurants (between 1st and 2nd, where the action starts around 6th). Hallways are ugly, but room (lowest level) is a nice looking and comfortable suite with jacuzzi bath, living room, kitchen, dining table, 2 TVs, stereo - compact but nice. Some stains on sofa and carpet, but not terrible. We asked for a quiet room based on complaints in other reviews, so they put us on the opposite side from the club next door, which was very quiet. Some surprising things - NO mattress pad and no fitted sheet so by the end of the night so you are directly on a matress - kinda gross for a hotel. NO soap dish or shelf in the shower so be prepared to bend over and get your stuff from the floor. Great breakfast place across the street - The Big Pink. This is NOT a spa or a resort despite the name! They will arrange for an exorbitantly priced ($130) massage in your room, like any other hotel. Pool is so small and unattrractive - not usable. Mandatory resort fee of $8 per day and in room safe fee of $2 per day are hidden costs and unreasonable. Don't expect arrangement for beach chairs or anything - you'll pay $8-10 per chair and per umbrella from beach vendors. Bring your own coffee and filters, and your own food and wine if you want it because minibar is exp like at all hotels. Hope that helps!
Nice place to stay, just needs a little tweaking.
Stayed at the Mercury through a Hotwire purchase. Was rated four stars, which is close, but slightly high.
Room was actually suite in set-up. Living area, kitchen and bedroom.
Bath was subdivided into shower area, toilet room and washbasin. Shower was one of those rain types and didn't seem to have a flow restricter, which was great. Tub had room enough for two (although I was alone and did not get to try) and had jacuzzi. Robes were very nice.
Room was decorated very nicely in a Danish Modern style, with muted colors and lots of light colored wood.
Negatives - Off the beaten track. way far down at the South end of South Beach, Air conditioning leaked all over floor and they nicle and dime you with extra charges. they charge a resort fee of $8.00 per day for who knows what, maybe the pool, and they charge a safe fee for the in room safe. I tried the safe for about 20 minutes and could not figure it out. Check in was a little long, not just for me with a late Hotwire, but also for another guest who was checking in at same time
Not sure if it should have been four stars, but it is a nice place to stay.
Good location, rather average
Recently returned from South Beach. The Mercury South Beach was just okay. The location was good. Close enough for convenience, but still quiet enough for rest. If you're looking for service and luxury, however, pass on this one. It's also not impeccably clean. Employees seem to be mostly very young and not particularly concerned with their guests. You'll be carrying your bags to your room yourself. For basic accommodation, it was fine. The suites provide typical amenities, min-bar, basic appliances. Perfect example: your room has a 4-cup coffee maker, but the little pre-packed coffee in it's own filter is a mini-bar purchase at $3. I didn't find this place to be particularly gracious. But, as a 38-year old woman, I am also probably a little old for the South Beach scene.
No Sleep to Found Here...Keep on Walkin'
Bachelorette Weekend in SoBe was fantastic w/ the exception of the Mercury Hotel.Sergio the afternoon front desk person is clearly not happy w/ his job and went out of his way to give us bad service. He was neither courteous nor helpful...and imagine he was the first person we met in SoBe!The hotel is absolutely NOISY! If you are looking for a quiet, restful, peaceful getaway, then DO NOT COME HERE. The music from Prive and Opium kept us up until 5AM all three nights we stayed there. We could hear the details of people's conversations and the floor was shaking from the loud music. We complained to the front desk and they pretended this was the first time they were hearing of such complaints. After we complained, other guests came down to complain also. Never were we offered a differerent room.Further, the pool is tiny and the jacuzzi not kept at warm enough temperature. There is no one is sight to ask to turn it up.The only redeeming qualities of this hotel are (1) the fanatastic restaurants below and that they offer room service from their menus and (2) moderate sized rooms which are nicely decorated.
Over The Top, With Style!!!!!!!!!
On a spontaneous whim, a bunch of friends headed to south beach. We had heard of all of the celebs staying at this fab little resort called the Mercury, so we looked it up and gave it shot. Wow, wow, and wow! Never have I felt so much like a Movie Star. Suites for the price of a regular room, toys and gadgets galore, personal business cards (perfect when out at the hot clubs) and that staff, they become your personal servants until the moment you have to leave. But not to worry we will be back.
Worse than Terrible
If there was ever a rating below zero, this hotel would get the highest negative rating! In NO WAY does it meet its supposedly 4* rating and the service is non existent. The rooms are smaller that a shoe box and if you ever need any kind of attention, then god help you.Unfortunately this booking was made through Priceline.com and even they were not willing to accept any responsibility.Stay away from this hotel, location is bad, people are not nice and the rooms are very depressing. Not where you want to stay if you are in South Beach!
Wouldn't go back...
South Beach was an amazing place, but the Mercury was less than desirable. The ammenities are nice, and the place is beautiful, but the service is horrible. When you call for toliet paper (which should be a given in a hotel room) and it takes 45 mintues for them to deliver, that's a problem! Also, what hotel have you ever been to that when you ask for more towels they tell you that you can't have any?? Not sure if it was the language barrier or not, but they weren't receptive or accomidating. And, they advertise "VIP Lists at Clubs" We were there for 4 nights and asked each night and never once received a pass or were put on a list. Would I go back? Absolutly not. To south beach, yes, mercury, no.
Near but far
We found the best place when you want to be close enough to the action of South Beach, but at the same time be far enough away...The Mercury Resort. It is located on 1st and Collins...two blocks away from the beach and one block away from Nikki Beach Club. We had a suite and it was set up for everything from preparing a meal to just chilling while watching TV. Near the hotels are restaurants as well as clubs so we didn't even have to go into South Beach if didn't want to. The staff were very helpful and were able to get us into all the clubs we wanted to go to that weekend. This hotel is a wonderful place for a romantic weekend away.
TripAdvisor Reviews The Mercury South Beach Miami Beach
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