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Historical Traveler Reviews The Juliana Diamond Point
Had a great stay at the Juliana Motel
This year I organized a family get together (7 adults and 7 children) at Lake George. I started with the Chamber of Commerce web site. Of all the places I contacted the Juliana Motel was the only one that had what we were looking for and could accommodate us for a long weekend (Thursday-Sunday).
We were all very happy with the Juliana. The host family and staff were very friendly and accommodating. The property and the rooms were very clean. The amenities were great. The size of the property was ideal for keeping track of where all the kids were. They were anywhere from the heated pool to the room to the game room/movie house to the beach or swimming in the lake or going for a ride in a kayak . My brother brought his boat, which we kept at the dock .
The owner had no problem with my sister and her family (2 adults and 3 children) joining us on a daily basis at the Juliana even though they were camping down the road.
Just to give you an idea of the hospitality experienced at the Juliana Motel. One late afternoon we needed a microwave to heat up an appetizer and the owner invited me into their private home to use their microwave! Note, they also offered to bring a microwave to our room.
And lastly, it was really nice meeting all the repeat customers. Some have been coming back for 25 years! I would definitely recommend the Juliana Motel for a pleasant stay on Lake George.
The Motel and Grounds are well maintained. The rooms are always clean and comfortable. The friendliness and service are top notch. You always feel welcome, from the moment of check-in to departure. I'd recommend this location to anyone who would like to get away to a relaxing environment, and friendly hosts.
Great Place to stay!
My husband and I and our 4 children stayed at the Juliana for 2 weeks this summer. We had a fabulous time. The kids loved going to the lake, to the pool, and to the playground. There are lots of toys around for them to share with all of the other children plus we brought our own. There were movies that played for the children in the beach house which were nice on the days that the weather was not the best for swimming. The management of the Juliana was wonderful. We had no complaints. The owners are very friendly and made sure that if there were any issues that they were taken care of immediately. The renovations and updates that have taken place are great. We have been going to the Juliana for many years and we will continue to go for many years to come. I highly recommend bringing family to the Juliana and making it an annual visit. You get to know the families that return each and every year and it is almost like a reunion when you pull up and see the familiar faces. The kids love it and so do the adults. We already started the countdown until next years visit!
Had a great experience. The owner, Eric, was more than accomadating to whatever we needed. He went out of his way to make us happy. The rooms were clean and updated since he's taken over. The beach is clean and the dock is new. Very accomodating to us with our Jet Ski's.
We look forward to returning next year.
I expected the rooms to be alot more fancier for the price we paid. The owner of the establishment is money hungary and will try to accrue extra charges to your bill. As we drove through the area of Lake George we found most of the motels in the area to be very nice and wished we had booked there instead. Deffinitley do your research before you book this motel.
Enter At Own Risk!
At first we thought it was a nice layout of the property was nice besides the big hill. Our room was smaller then we had expected, but we didn't complain about the space. My complaint was going out to dinner to come back to find out that the staff let strangers in our room looking for stuff that they thought was left behind without out our consent. Relatives had to stop them from walking away with our property. I reported it and it seem like I was the one in the wrong. Also, I had arguements the the owner because after checkout I spent the day at the amusement park and went back to the hotel say good-bye to my family which they had booked half the resort that week. Ten minutes later he approached me repeatively saying he will charge my credit card or pay him in cash for coming back on the property. My whole family was shock of the lack respect displayed by the owner. Other family members had their own problems with him also. We will never visit that resort again.
I have stayed in hotels all over the world, some good and some not so good. I have relied on tripadvisor to recommend good hotels and I've gotten a lot of great advise on hotels, restaurants and activities. In all the years I have been using this service I have never been prompted to post my own review until today. My experience at The Juliana was so disappointing that I feel an obligation to warn other travelers of the innkeepers unbelievable lack of judgment in regard to the business of running a hotel or inn.
A year ago I searched on the internet for a location for our annual family reunion/vacation. Having never been to Lake George I relied on tripadvisor's review and booked The Juliana, along with 10 other families for a week's vacation. On the phone the innkeeper seemed personable and competent. I have to give an honest review, the rooms were clean, a bit on the small side with some units being renovated and some not. I believe you can tell which rooms have been renovated by looking at the website, rooms without pictures probably have not been renovated. But my biggest complaint was not with the room, they were adequate, some of the renovated ones even looked nice, the resort does have lake access, and a small pool. In the evenings they played movies on a big screen for the kids.
My complaint is with the owner, with a party of ten families we had some checking out a few days earlier than the rest, etc... My brother checked out at 10 am (check-out time) a bit early in my opinion. He went to a theme park with us and returned to the hotel to visit with us for a few hours before heading home. The innkeeper tried to charge him $15 for being on the property past checkout, an argument ensued (just what you want to do on vacation) and the fee was dropped. Another party however, did have a fee added to their creditcard because they stayed a chatted with remaining relatives past the 10-am checkout. Such a fee was never discussed during check-in or checkout, only after such a time that the owner felt he could collect the fee. I have never in all my years traveling heard of such a thing! He went around the resort telling people that he wanted CASH or he would automatically charge their card. Had he informed us of 'the rule' in advance we would have understood and grudgingly complied as the accommodations were already booked, he seemed however to be going out of his way to find ways to incur additional charges! He argues that the 'rules' are on the website so unless you have internet access, which not everyone has, you have to take your chances with the additional 'fees'. He also overbooked a room and when the party he overbooked agreed to help him out by doubling up with another family member, he charged them for the privilege! We will never stay at 'The Juliana" again! I would pass on The Juliana until it changes hands, with this type of management I have no doubt that it will.
Love the Juliana
My family and I go to the Juliana every year and by far this summer has been the best so far,. The owners Eric and Alia were so friendly and down to earth its like we had known them for years and it was their first summer as the new owners.The Juliana is well taken care of and the view of the lake is great. All the people that go the same weeks as us have become our summer families and it just makes it a pleasure being on vacation with people you like and a great place to stay at. If they don't have it just ask Eric and I am sure he will get you what ever you need.The pool was heated this year and the kids enjoyed going for a night swim as that was something they had never done before asthe pool was always closed early and now they have extended the hours so you can enjoy a dip befor turning in for the night. For a great vacation I would highly recommend a vacation at the Juliana.
Long time vacationer at juliana
Long time vacationer at the Juliana - 24years.
My children grew up there with other vacationing families - and now in the late 20's still go there - summer tradition.
Now, the rest of our extended family vacation here and love it and keep coming back.
The place is clean, safe and nice families vacation here. We all have respect for the place and the owners. The view is magnificent and the services are excellent.
The beach is nice and clean.
The children have a game room and playset/gym that are used all day long - in between swimming in the beautiful clean pool and lake.
We will keep coming back and back - and so will our children and grandchildren.
Nice place, nice people
Very clean & well-maintained. Beautiful view. Very family oriented with new playground equipment, outdoor grills, pool, nice dock & little beach with beach toys, floats provided.
TripAdvisor Reviews The Juliana Diamond Point
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