Hanoi Rainbow Hotel

Address: 20 Hang Can str, Hanoi, 844, Vietnam | Hotel
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This hotel, located on 20 Hang Can str, Hanoi, is near Hoa Lo Prison, Night Market, Bat Trang Ceramic, and Hun Tiep Lake and the Downed B-52.
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  • Restaurant


  • Free High-Speed Internet
  • Kitchenette


  • Continental Breakfast
  • Room service
  • Business Services

TravelPod Member ReviewsHanoi Rainbow Hotel

Reviewed by hayleyannbambi

DO NOT STAY HERE - threatened to put us in hospital

Reviewed Nov 24, 2012
by (7 reviews) , United Kingdom Flag of United Kingdom

When we arrived (3 girls) we was told we could have a room for $15. They tried to put us in a room for 2 people for $15 or charge us extra to be in a room for 3 people. We eventually got the room for 3 people for the price they had told us.

On the 1st morning my friend found a hair baked into her bread, as we are traveling these thing happen so she took it out and carried on. As she carried on she found a second long black hair BAKED into the bread. When she tried to ask for a new bread the boy pulled the had out and said it was ok and handed it back to her. There was constant problems with the Internet. If they tell you they have wifi they are lying! There are computers downstairs but they don't often work either and when we asked if It would be fixed as we needed to book flights they said no and was very aggressive.

We booked a 1 day tour to Halong Bay for $20 each and was told everything was included and we would need no more money than what we paid. Turns out that was a lie! We had nothing to drink on the whole trip because you had to buy drinks and we couldn't go into the caves because the government tax wasn't included either!!!! The return bus to Hanoi dropped us 10minutes walk away from our hotel.

The second morning we called to find out what time breakfast was as no one had told us and at 09:05 we was told we could no longer has breakfast as it finished at 9am.

On the day we checked out we decided we would not pay the full price for our stay due to no Internet, no breakfast and the shoddy tour. When we started to advise the lady at reception that we was not happy and wanted to pay maybe $1 less than the room rate each, the situation very quickly turned nasty. We were not being unreasonable and before we knew it we were surrounded by 4 male members of staff all yelling and swearing. The 'manager' said that he would put us in hospital and the police would do nothing to help us. They were inches away from our faces swearing, asking if we wanted to fight them calling us f*****g pussys. We advised we would write bad reviews and the manager said he did not care and threw a stack of business cards at us. Turns out the card had a different hotel name on so beware they may use 2 different names. I gathered the money, a little less than what was due (no less than 24,000Dong) put the money down and walked out shaken and terrified of what might happen. The whole day we was worried they may come on their moto's and find us. This is NOT AND EXAGGERATION OF THE TRUTH. This is what happened, I said to myself that I had to let people know for their own safety NOT TO STAY HERE!!!

This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

TripAdvisor Reviews Hanoi Rainbow Hotel

3.00 of 5 stars Good

Travel Blogs from Hanoi

Goodbye Laos, Hello Vietnam!

A travel blog entry by claire_anthony on Aug 07, 2014

1 comment, 10 photos

... br>
Our flight with Lao Airlines was short and passed without incident - we were provided with a snack box for food, with three small triangular sandwiches of tuna, ham and cheese. No sooner had we finished eating as we climbed out of Laos, we were beginning our descent into Hanoi, the capital of Vietnam.

Our arrival at Hanoi was like that of any international airport right until we arrived at Immigration which was a picture of queues of people, that ...

I feel pretty!

A travel blog entry by jennystolborg on Jun 16, 2014

2 comments, 16 photos

... a lot of hand gestures and sometimes he would actually move our body parts himself until we were in correct position. As beautiful as the location was, I soon began to unravel. I had my shorts on under my dress still and it was hot, boy was it hot. I was sweating like an onion in a saucepan and my hair was flat and stuck to my Face but somehow the photographers managed to get beautiful shots.

After 2 hours we got back into the car and air conditioning bliss to ...

Getting Pampered

A travel blog entry by kim.orlesky on May 16, 2014

9 photos

... are ridiculously cheap here. Anything manufactured in Vietnam is sold in these catch-all stores. For clothing you could find a "Made in Vietnam" store that will sell everything from H&M, Dolce and Gabbana, Forever21, Old Navy, BCBG, and the list goes on. This is the same for purses, wallets, shoes, watches, and toys. I picked up a couple of "Barbies" for my neices. The named Barbies were three times the price as "Lucy" dolls, but were the exact same. ...

Dong Xian market

A travel blog entry by jaqz_and_dave on Apr 22, 2014

7 photos

... including a row of older women rolling up yard and yards of fabric by hand. We then had lunch at a place called ‘Rockbilly’ – basic sandwich affair but it filled a hole.
Back at the hotel, Dave had a nap whilst Jacqui blogged and skyped her Mum for her birthday. Jacqui got a little tearful afterwards, after all it’s tough being away from family and friends for so long, especially ...

Puppets and Women!

A travel blog entry by andynemz on Mar 07, 2014

9 photos

... were able to destroy so many fighter planes and killing the pilots yet not explaining how they killed them (it referred to bravery and terrorist techniques but stopped there), one “hero” was a 17 year old girl who had fought for several years was caught and jailed and just before 18 was executed, would she have been killed if she had not been encouraged to fight at such a young age? One side-room which we both appreciated was a tribute to the women with the dubious ...