Blue Haven Hotel
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Historical Traveler Reviews Blue Haven Hotel Bacolet Bay
Blue Haven- or should it be Heaven
My wife & I were in dire need of some R&R- We decided upon Tobago & and found ourselves booking in for a week In Feb 2004- A wonderful flight courtesy of Virgin and met by a taxi provided by the Blue Haven.
A fantastic room overlooking the beautiful half moon beach ( the same one that appears in Swiss Family Robinson).We booked in on a B&B basis. The room was superb- the service unobtrusive- discreet but adequate. Breakfast & the service. at the Shutters was excellent- a variety of local and international favourites- the pastries and breads were divine.
We ate at the renowned Shutters restaurant in the evenings and could not fault either the food or the service- Excellent value- We travelled the beautiful island from North to South sampling wonderful local foods at roadside restaurants and local meeting places- all fresh and excellent, especially the locally caught fish.
An island of wonderful beaches - peaceful and no wild night life- EXCEPT we arrived on the first day of the Trinidad & Tobago carnival- A riot of colour -local music and traditions. The mud men were a sight to behold.
The "goat" racing if on when you are on the Island is a must !!!
The hotel, its staff and the owner Karl made our stay very special- We will return and would not hesitate to recomend the Blue Haven for a quite peaceful relaxing break. .
Our stay at the Blue Haven Hotel during October 2004 was marvellous. Karl (the owner) and his staff could not be faulted. The holiday was exactly what my wife and I wanted, mainly somewhere to chill out and recouperate. If you want lots of night life do not stay here but if you want to be pampered and spoilt then do. The surroundings are beautiful and the beach quiet and unspoilt, exactly as on the web site. For such an unspoilt location do not expect masses of restaurants or facilities in the immediate location. However the capital Scarborough is just down the road
You must remember that service in the Carribean is naturally more laid back than in the UK so things will take a little longer but the wait is worth it!
After being evacuated out of Key West due to Hurricane Charley we decided to go to Tobago a week in advance.
We were booked in the Blue Haven, a supposedly 4 star, best hotel on the island, romantic and secluded.
We eventually arrived in Tobago at 0700hrs approimately, and began our taxi ride to the Blue Haven. (We were met by a taxi arranged by them)
There is an advert on TV where a couple are in a taxi driving to there holiday hotel and are worried about what they will be met with when they arrive...well, it happened to us!
When we arrived at the Blue Haven I was shocked to say the least, my partner broke into tears when we she walked into reception.
After Hurricane Charley this was a nightmare.
The receptionist realised we were shocked at the whole impression of the Blue Haven.
With the greatest respect the Blue Haven does not qualify as a 3 star at most! The buildings resemble a barracks, the room was shocking and the bathroom was disgusting.
I contacted the driver of the taxi and asked him to take us to the best hotel on the island. We eventually ended up in the Coco Reef Hotel.
The Blue Haven is a far cry from the standards of the Co co Reef.
Dont be misled by the marketing information of the Blue Haven, it is in desperate need of a make over and has to stop reying on its past accolades to attract customers!
Fantastic Honeymoon Destination
My new husband and I had a fantastic two weeks on an all inclusive basis at the Blue Haven Hotel. It is full of character and charm that only an older property can bring. We visited during the first two weeks in June when the season was starting to close but couldn't fault the amazing service and standard of delicious food we received every day of our stay. I wouldn't hesitate to recommend this place for any newly-weds that were looking for quality and relaxation for their honeymoon.
Our room had fantastic views over the Atlantic ocean. Breakfast and Dinner at the Shutters on the Bay restaurant were superb, especially the corn soup, peppered steak and Lobster A La Shutters. The beach bar serves delicious West Indian fish burgers and other snacks for lunch.
We found the other reviews of this hotel on this site to be very helpful.
Blissfully relaxing, charmingly low-key
A party of 3, we have just returned to London after 10 glorious days in Tobago, staying at the Blue Haven Hotel. For us this accommodation option could not have been better. The rooms are spacious, light and well appointed with stylish colonial furniture and large bathrooms.
What better way to start and end your day than with the sound of the sea, waves gently breaking on the shore. Bacolet Bay which the hotel has open access to is welcoming and friendly. We really enjoyed the gentle breakers rolling in to shore which even offered opportunities for boogie boarding - equipment available from the beach shed - for those wanting the pleasure of a free ride. The beach bar was entirely adequate, although service somewhat slower than some might like. We were staying on a bed and breakfast basis and we caertainly made the most of the generous and creative breakfast. All the old favourites were there plus some new ones - anyone for okra or spinach on your toast? try it, you'll be surprised. We ate in the hotel's restaurant, Shutters on the Bay on many evenings. The standard of the food was good - it's not Michelin 2 star but having tried several other places on the island we think Shutters was as good overall as any of them and certainly a lot less pretentious than some. Sundowners on the large outdoor balcony served by charming and helpful staff; the intense blue of the sea; the relaxing massage. All these things added up to a wonderful trip, ideal for recharging badly worn out batteries. We look forward to our return.
A very special hotel
We have just returned from an 11 night stay, on the all inclusive tariff, at the Blue Haven and have had a wonderful time. I was a little concerned having read a negative review on Trip Advisor but my concern was absolutely out of place. The hotel was at about, I guess, 50% occupancy when we were. I will start by covering all the positives. The room was excellent with everything working, and a large and comfortable bathroom with a glass wall (with blind if wanted) being a really nice feature. We had a balcony with lovely views of the Caribbean sunsets. We did have a problem with the safe, which was resolved within 5 minutes of a call to reception. The beach was very good, not large, has some moderate sized breakers (like all other beaches we visited) and it is public but still very nice and feels safe. The food in the restaurant was excellent with a good choice, sensible but very adequate proportions, and the premier all inclusive does include lobster at no extra cost! Breakfast was also very good. Service was relaxed but not a problem. One could very easily consider other plans (e.g. breakfast only) and eat at other restaurants around the island on some nights. Many other guests did this, eating in some nights and out others. There are 4 or 5 good places within 20 min taxi ride (about US$20/25 return fare). We hired a car for 2 days to explore the island, the rain forest, and other beaches. There was plenty to see and do, and we could easily have done more. Of course not everyone is looking for the same thing and it is only fair to highlight areas that others might consider an issue though they weren¬ t for us. This is the Caribbean and the island has a developing tourist industry. Service was relaxed and very easy going, and yes, sometimes slow, so if you are looking for 5 star obsequious attention don't come here. If a gym is important too you will be disappointed, though you will be able to get an excellent massage. The beach bar is stretched when busy, which we found on 2 occasions, but since a day on the beach is not usually a hurried activity it wasn't a big problem. On the two Sundays we were there, there was 2 hours of local football on the beach, but nothing on Saturdays and it is public beach, like all in Tobago. A minor irritation but again not a significant problem. We looked around Crown Point which is more developed and busier and probably easier access to activities, bars, clubs etc. However if you want a relaxed, special and unique holiday in Tobago I would not hesitate to recommend the Blue Haven to you.
Overated,Overpriced and Souless
We were looking for a special place to celebrate our Silver wedding. We booked the Blue Haven for a week based on it's advertising and trip advisor reviews. We paid for a weeks all inclusive which turned out to be a bad mistake, it's poor value for money.
Reading these reviews again today it looks as if they stayed at a different hotel from us! we have holidayed around the world for 30 yrs and have never before walked out of a hotel until now! we walked out after 4 nights and I wanted to go after one.
To try to be fair to the hotel I'll just state what we did not like and you can form your own opinions.
We had notified the hotel that it was our silver anniversary, upon arriving this was forgotten. I was expecting maybe a bottle of champagne or flowers in the room? nothing, not even a congratulations.
We immediately got the immpression here that you are just another number.
Upon arrivel we were also informed the gym was closed. As we like to keep fit on holiday that was annoying. A bad start.
You have to eat lunch at the beach bar. The service on our 4 days was appalling. Do the maths, perhaps 60-100 guests plus visitors, 4 tables and one cook who came down with not even salad prepared. You will wait and wait and wait, maybe an hour or more.When it finally comes it is a small portion, more of a snack as opposed to a lunch. We were constantly hungry here and we are not even big eaters. On speaking to the manager he freely admitted he was short staffed. Why should this be our problem on our special vacation?
The beach here gets highly reviewed by others.I can only assume they did not get around the island much. It's nice but smallish. It's also out of bounds at weekends. Why? because it is taken over by about 40-50 local football players. It's a real game and very competitive. You cannot sit on the beach when this is on. You retreat to a grassy area behind and play dodge the shot ( no I'm not joking). I watched people being struck and balls flying about the beach bar.Entertaining maybe but far from relaxing. I think the hotel are fully aware of the problem but can do nothing about it.
We eat at the restraurant 4 nights. 2 nights when it was busy again we found the service tedious. You can sit and sit and wait and wait, staff walk around see you have no water or drink and are very slow to ask if you would like another. The 2 nights it was quiet the service was good.(staff shortages I think) We were promised high class meals for our money (we were not paying cheap) the food was disapointing and small portions again. We had stayed down at Crown point the week before and had sampled many local restaurants.The meals here were no better and twice the price. A simple expectation was to have a choice of wine.
Well I suppose there is, white or red! The hotels all inclusive wine is an insipid Italian. Yes for a supplement you could get a bottle of Chardonney. I'm thinking I'm paying a lot of money here and I cant get a glass of Chardonney without a supplement! this is very poor.
Some of the choices on the menu I thought were incredible.One night we could get a spagetti thing. Another night Macaroni Pie. To give the reader some perspective here a typical price here for meal without drink around $250. A 5 minute walk and you could get macaroni meal for $15. Get the picture?
Upon raising this with the manager (on leaving) he advised me that we could have had a "special" menu (no one ever told us this) this has very high class food like lobster etc all at a supplement of course. I kept thinking why am I paying big bucks for AI when to get very good meals I have pay a big supplement! Advice here do not come here on AI basis it is a waste on money.
All we want from a hotel bar is service and some light music for some atmosphere.What you get here is a barman watching his local programme on a TV. It's set up to suit the bar staff not the guests. I also watched the barman keeping guests waiting while he took time to gab on his mobile phone. I think the place needs some new management. I felt some staff clearly did not want to be here. ( not all, some were very pleasant)
Again some simple things but annoying. Some staff did not even know what facilities are at the hotel! after enquiring about some diving we were given a leaflet. We subsequently discovered that there was an operation on our own beach! again manager admitted "staff need training"
We like reading on our balcony last thing at night. We couldn't here as our balcony light was out.I reported this twice and after 4 days it still had not been replaced. A simple thing maybe but it was just one thing after another.
We took the time to talk to the manager about the issues and to be fair he agreed with our complaints, gave reasons (short staffed) and promised to get it right next time. Do you want to take the risk with your Silver anniversary?
When we settled up we asked the staff to call us a taxi. After we climbed in we were grilled as to why we did not like the Blue Haven and why we were leaving etc. Clearly upon calling the taxi the hotel staff informed the driver we were disatisfied clients. I felt that was inappropriate and unprofessional. Manager please take note.
We left and returned to another small more personal hotel which we enjoyed.
Another consideration here is the weather. We had perfect weather every day at Crown Point. Upon coming here we had indifferent weather as it's on the Atlantic side.
Overall if you are looking for that special hotel for that special occassion we would not recommend this one.
Mr & Mrs Love
Just returned from Tobago for 5 days before Carnival. The Blue Haven was great the new wing is lovely with very modern rooms with hardwood floors and ocean views. The hotel is very close, walking distance to Scarbourgh, and the beach near the hotel is wonderful. The restaurante at the Hotel is good with a pricey but great dinner and breakfast was great. Nice Staff and I'd say the nicest hotel on Tobago. The Hotel was full at the time we visited but one would never know
Blue Haven Hotel is Paradise!
We just returned from a 2-week vacation where we stayed at the Blue Haven Hotel. The Hotel was one of the best that we have had the pleasure to stay. Karl, the owner, accomodates his guests as if you were staying at his own villa. The staff were overall friendly and helpful; we were treated very well. The beach is the best on the island. The family of pups that live on the beach provided much entertainment and the beach staff were very protective of the guests. We highly recommend the hotel and the visit to this beautiful paradise. We felt safe and wanted during the duration of our trip. The only problem is the trouble it takes to fly from the States to the Island. It took us a whole day of plane changes and we had to stay overnight at Trinidad to wait for the Tobago Express. Attention American based Airlines....if you build it, people will come!
Blue Haven a Value
With considerably less traffic than most islands, it was somewhat difficult to see a clear choice for a Tobago hotel using the available web sites and literature. Our preference for a honeymoon site was for it to be well-maintained, have good service, privacy, a good beach, and proximity to restaurants. Compared to other offerings, we believe the Blue Haven surely met most of those conditions and was the best value. The grounds, public areas and room were near impeccable and if you take the time you¬íll see the bird and minor wildlife the grounds supports. The room staff was great and practically invisible. Due to low season, we can understand the beach area was not manicured every day. Also due to low season, we shared a 55-room hotel with about 5 other couples and were left alone, but not ignored. I¬ím sure they have their crowded weeks as well, but we were fortunate to avoid the Airbus load we noticed in a couple other hotels.
We truly appreciated our stay in the hotel¬ís signature room with its fabulous views and history. We did not, however, enjoy the almost obligatory annoyance of the customer with inadequate handling of the final bill. Just a hint to the owner who was away at the time. The only other downer was the desk¬ís failure to wake us for an early departure flight which was somewhat annoying. Fortunately, we prepare for such things. With an almost perfect operation, it isn¬ít a good thing to irritate the customer when they are leaving. Last impressions, you understand.
Being on the Atlantic side, I had assumed the medium dark sand beach of Bacolet Bay would be less than it was. It turned out to have a perfectly fine, flat surface with generally moderate wave action that did not prevent swimming or enjoyment. With our room there was a bonus in the tranquillity and sleeping pill quality of the waves, As with other Tobago sites off Little Tobago and in Englishman¬ís Bay, the snorkeling was unimpressive, and I had to make do with just a few small fish and little coral.
While the hotel is on the outskirts of Scarborough and some restaurants, most proved to have limited hours or were closed for low season. This made eating less of an adventure than I prefer, but fortunately the hotel¬ís own Shutters on the Bay restaurant turned out to be one of the best and dependable. Service was all the more enjoyable thanks to a wait staff such as Tricia and Anderson. We also enjoyed a well-run beach bar with nice lunches and Andre¬ís excellent service and personality at the main bar.
TripAdvisor Reviews Blue Haven Hotel Bacolet Bay
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Blue Crab Restaurant
(868) 639 2737
Lunch Tues-friday 11:30-3:00pm
Dinner by reservation
Beautiful intimate restaurant that has inside or outside dining!!
Best restaurant in Tobago.
Owners: Alison & Kenny Sardinha
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