BEST WESTERN Hotel Franklin Feel The Sound
How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Room service
- Wheelchair accessibility
- Pets allowed
Historical Traveler Reviews BEST WESTERN Hotel Franklin Feel The Sound Rome
My wife and I took our first trip to Italy. Our first stop was Rome (then on to Florence and Venice) and our first hotel was the Franklin (Feel the Sound) Hotel. Based on our experience, we have nothing but praise for this hotel (and we will be back sometime in the future). The Franklin is truly a wonderful hotel in a fantastic location with unmatched service and a very comfortable room.
Service. Planning for our trip to Italy (Rome, Florence, and Venice), I researched a number of hotels (over 15). In doing so, I emailed the Franklin and others with a number of questions. The Franklin always responded to me on the same or following day. The Franklin promptly and thoroughly answered my questions about rates, things to do in Rome, and questions about transportation. Upon arriving in Rome, the Franklin coordinated a taxi for our journey from the airport to the Franklin.
While in Rome, the Franklin continued their impeccable service. The Franklin answered the numerous questions about public transportation and also helped me coordinate the train ride to Florence. The personnel at the Franklin were always polite and genuinely kind throughout our stay.
Location. The Franklin is located north of the Vatican Museum and St.
Peter's Square and Basilica (within a 5 to 10 minute walk). At first, I thought the Franklin was too much out of the way. However, by the second day of our stay, I thought that the Franklin was perfectly situated. It is close enough to all of the restaurants and the sites, but yet far enough away from other tourists. This is a major plus as you are able to walk the streets without the noise of tourists and you get the great benefit of seeing Romans go about their daily lives (they truly are very nice people).
Room. We stayed in the Blues Room (Room 403). The room was impeccable.
The room was clean and everything appeared to be new. The room has hardwood floors (which is perfect for anyone with allergies), its own thermostat and air conditioning, a modern window with lock, an in-room safe, a canopy bed, a premium sound system, and a modern flat panel LCD television. The bathroom is especially spacious (again, impeccably clean).
Breakfast. The included breakfast is such a treat (eggs, meats, cereals, juices, croissants, fruit, yogurt, etc.). Stella was such a delight to us, very friendly and helpful, and we never got down to breakfast before 9:30 a.m. It was always a great start to the day.
The Franklin was the best hotel we stayed at during our 2 week trip in Italy (stayed at the Bernini in Florence and the Monaco and Grand Canal in Venice). Again, the staff was very friendly and helpful. I've seen some of the other reviews criticizing the staff. However, we had a very different experience, they were wonderful during our entire stay. I would recommend this hotel to anyone.
We choose the Franklin because of it's proximity to our daughters apartment, otherwise it's out of the way for a tourists hotel. The Franklin motto is "Feel the Sound" We did feel it-night and day. The sound of our own music mixed with the rooms next to us. Voices echo across the Pergo floors, and whenever anyone walks across these floors the click of heels can be herd inside and outside of the rooms. Our first room on the street side was very noisy, and we were awakened early each morning with all the sounds from the breakfast room below us. We moved to a smaller room which wasn't any quieter. When we wanted to check out early the management was less than accomodating- we were told we would be charged a 3 night cancellation fee. Since we had to pay for the room anyway we didn't "check out" but we did go to another hotel to finally get some much needed sleep.
My husband and I stayed at the Franklin Hotel over Valentine's Day weekend. We found the hotel using this site and booked based on the rave reviews. We were pretty disapointed. The room was not very clean.
It smelled like old linens and our bedspread was covered in hair. When I called down to complain the houskeeper came up and apologized and replaced the bedspread with another from the closet which also had hair all over it. She kinda of shrugged and picked off the hair the was egregious and left. The room was absolutely tiny. Literally the bed was no bigger than an American full (thats what they mean by queen bed) pushed upagainst one wall and there was maybe 2 feet left on the other side to walk. The room was about 1/4 of a small sized room at an average hotel in the states. We live in Italy now in Vicenza so its not that we aren't familiar with Italian sized rooms. The bathroom was the one saving grace. It was nice and clean. The bathroom was (no joke) almost as big as the rest of the room. We were really excited about having internet access in the room as well. We came to find out there was internet access but it cost 12 Euro an hour - about $15 dollars.
The Franklin is not in a good location for anything other than the Vatican which is about a 10 minute walk. Trestevere is a solid 30 minute walk and anything on the other side of the river (forum, colliseum, pantheon, trevi, piazza navona etc.) you have to take the bus to. Breakfast was good. The selection was great and tasted pretty good - meats, cheeses, toast, and cereals. But it goes until 10 and if you don't get there by 9:30 they are less than happy about refilling the milk and cooking any eggs etc. The staff overall was friendly. But we were pretty unhappy at the state of the room when we got there and their attitude basically was you are booked for 3 nights if you go somewhere else you're still paying for three nights. So we made the best of the situation but we would not stay there again nor would we recommend it to friends as an option.
What he saw
Picture Ikea partnering with Columbia House and opening up a hotel. That is what sums up Franklin to me. The pictures on the net are very accurate as well as the descriptions for the place. My wife and I, being the adventurous souls we are, took the train out to the hotel. Due to our own stupidity, and the fact that Via Rodi is an extremely small street we got lost. How small is Via Rodi. Well we were exactly ONE block away from the hotel, we asked where via rodi was located and three people said they didnt know. This being said the hotel is about a 10-minute walk from the train station and about 15 minutes to the Vatican. Now that you have the summary here are the pros and cons.Pros - Service is EXCELLENT. - The Metro Stop Ottiviano S. Pietro is only 5 minutes from Spanish Steps and about 15 minutes away from the Coliseum and other attractions. - Music selection is quite impressive ranging from Terrence Trent Darbys greatest hits, to Nellyville; to some guy who plays Acoustic Guitar that I cant remember. - Rooms were nicely furnished and bathroom was immaculate. Speakers in bathroom big plus - Got room 105 that had its own balconynice - I dont know if this is a pro or conBUT the hotel pushes for you to go to the restaurants across the streets. The food there is ok. However, the wife and I found a nicer placed called Ternesco that is only 5 blocks away from the hotel. Great food and great atmosphere. - Did I say that the service is excellent???Cons - It is a bit out of the way Small but the chocolate given when they turn down the rooms was HORRIBLE. (note this just shows you that there really isnt much negative to say about the place)
We were in Rome for a week-end, and we choose the Franklin Hotel because of the photos in the web pages, and we are really glad we did!The hotel is not in the tourist area and at first we thought that is was going to be a problem, but it turned out to be the best choice. We had dinner in the area both nights and it was amazing, since you can find plenty of little restaurants (non-tourits restaurants) so you really have the impression of living it. The vatican is really near by, and by metro you are anywhere you need in no time at all.The hotel is really nice, and very, very, very clean. It is really peaceful and after a hole day of walking, and visiting, to go back to the hotel in a non tourist area is the best feeling ever!I definitly recommend this hotel.
We just returned from a wonderful holiday in Europe and really enjoyed four nights at the Franklin Hotel (our second night was the night of the "blackout"!) It's a wonderful, immaculate, quiet, modern hotel on a quiet side street. Good soundproofing and a good air conditioning, two "musts" in Rome in the warm weather. We could reach the Vatican on foot in about 10-15 minutes and appreciated being a bit outside the hustle and noise of the downtown area. By European standards the room was a good size, the bathroom sparkling and modern, and the staff wonderful.
We plan to return to the Franklin when we next travel to this great City.
October 6, 2003
This is a terrific hotel, well-priced for Rome. Cool modern rooms with flat screen TVs and deluxe sound systems. Fluffy robes and slippers, nice toiletries. Helpful staff, excellent breakfast (included in price). Our deluxe room with a flowered terrace was 210 euros. The location is very good for the Vatican and there are many restaurants nearby, but it is about a 15 minute cab ride from Spanish Steps where a lot of the action seems to be. This was a lovely oasis in a busy city.
Perfect little hotel, with fantastic service
The Franklin Hotel was fantastic. The location was great, with everything you could need nearby. Located on a street which was very quiet. The staff were brilliant, I have never stayed in a hotel where they make you feel so welcome. The rooms were gorgeous, very modern, equipped with everything you could need including very cool Bang and Olufson CD player! The air conditioning throughout the hotel was a life saver for us in the July heat. Although the Franklin was slightly more expensive than hotels we usually stay in, I would definately return...it made a perfect holiday.
A little bit of heaven
My husband and I stayed at the Franklin for 7 nights in early May and it was the most pleasant hotel we've been to. The location is on a VERY quiet street in a residential area, and even though our room faced he street, thre was absolutely no street noise once the windows were closed. Even though the location is a bit off the tourist route, it's still very easy to get around the city thanks to a bus at the corner and the metro just a few blcks away. The Vatican is within walking distance, as are may other sites. The room was large, the bed firm, the closet ample, the robes and slippers were divine, and the AC worked. The breakfast was excellent...eggs, meats, cheeses, cereals, the works! And the cd player that's in each room is a very nice touch. I can't say enough good things about the staff who all went out of their way to make sure we were comfortable.If we return to Rome we'll definitely go back to the Franklin.Nanette
A wonderful place to stay
We stayed at The Franklin in Rome during the month of March. It was wonderful and very accomodating. You are staying in a non-tourist type area. If you like to see how the Italians live in the city this is great. The Vatican is in walking distance. The rooms are soundproof so you do not hear the street noise or your neighbors. The rooms are very neat and modern. The bath is like a spa. The people that work there are nice and try very hard to please you. I can't wait to go back. The local restaraunts are wonderful.
TripAdvisor Reviews BEST WESTERN Hotel Franklin Feel The Sound Rome
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