You will not be sorry for staying at the Fairmont Turnberry Isle! A review of Turnberry Isle Miami, Autograph Collection
I decided to stay at the Fairmont Turnberry Isle because of the good reviews on this website (I had originally been looking for an all-inclusive destination spa). Let me tell you, this was the right decision. I have never been treated so well by any staff - the service at this property is unparalleled. I purchased the spa package, which included breakfast every day (their buffet is unreal - you won't need to have lunch after breakfast at Turnberry!), a spa treatment each day, an hour of tennis, unlimited use of the fitness center and all taxes and service charges. The fitness center is great, the spa treatments were wonderful, I ended up taking a golf lesson (from on-site pro Robyn, who I would highly recommend) and the tennis concierge found me another resort guest with whom I could play tennis. I can't stress enough how unbelievable the service was. They sent me a welcome fruit basket upon my arrival (and upgraded my room to a golf view). The room itself was beautiful - the bathroom was enormous and all done in marble - with a huge whirlpool tub and separate shower stall, plus a TV in the bathroom. The bed was SO comfortable! And they had a "getting to know you" reception during my stay which included an hour of open bar. The on-site restaurants had great food (a little pricey, but the shuttle to the mall is on-demand, and there are some quality restaurants there - Cheesecake Factory, etc.). All of the people who worked there seemed to genuinely want to make sure I had the best time possible (and they don't accept tips - the resort has a nightly service charge, which was included in my package, that is then distributed to all the employees). The people at this hotel have earned a customer for life - whenever I travel, I will always be on the lookout for the Fairmont brand.