Worst Place Our Family Has Ever Stayed A review of Red Roof Pigeon Forge
The Hotel is nice, but the one of the members of the staff made it very unpleasant!!!
We asked for extra pillows for our children and we were told to come on down and get them, we immediatly went down to be told someone else had come to get the last two before we got there!!! My husband just explained that we just called and the staff member replied "Oh well, it's not my problem." It was all my husband could do not to knock the guy up side the head!!! WHen you pay to go on vacation you expect them to be a little more curteous, even if they have run out of supplies.
The same staff member was very unprofessional talking about the manager loudly to another staff memver so tourists could hear.
Run very poorly. My husband came back to find out other people he worked with had stayed here and had a very upsetting experience. Had we known this we would have never wasted our money.