Worst Hotel I've stayed in. A review of Ramada Hialeah-Miami Airport

Worst Ramada I've ever stayed in. In reading the reviews I see that this has been a problem for several years. I would think that Ramada would not want their name on it. Service was terrible, room was dirty, even had big rusty hole in the bathtub. I could feel the springs in the mattress and the mattresses looked like they were stained with blood. The room rates were cheap, but I would have gladly payed more for a decent (at least clean) room. There were four of us in the room but towels and other supplies for only two. When we called down for more towels, a grumpy desk person said that she would send some up right away. We finally got them about two hours later after we called again.

We liked the idea of having a free shuttle. Ha! What a joke! Whene we first called from the airport, the desk person said that she would see if she could find someone to drive the shuttle. We felt like we were taking our life in our hands. The driver drove fast and reckless. There was a construction zone that had some big bumps in it that we actually took air over. The driver could barely speak English. The hotel radioed a message to him that he was supposed to pass on to us about some papers we left on the front desk. This was a very important message that he didn't pass on to us. We even asked him about it and he said that there was no message. Well, one of the other passengers said she had heard the message and said we should call the hotel right away (thank goodness).

Needless to say we took taxis the rest of the time.

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Ramada Hialeah-Miami Airport
725 reviews