Worst Hotel I've ever stayed in... A review of Ramada Westshore Tampa Airport
We booked the Best Western Tampa Westshore (Airport) because we had an early flight after a week out on the beach in St. Pete Beach. I've never had a more miserable experience at a hotel in my life. I'll admit I only paid $65 on Expedia, but I was concerned about safety issues in the hotel.
Check in was fine, the desk clerk was courteous. We went to our room and the elevators were very, very rickety. I've never been on a more startling elevator and I was grateful it was only three floors. The elevator permits slot on the elevator simply had a handwritten note in it that said "ELEVATOR PERMIT AVAILABLE AT FRONT DESK BY REQUEST". I'm not even sure that's legal, but I'd never been in an elevator that bad, and I wondered if it passed inspection.
We got to our room, and the card key didn't work. So we tried the other key we had 4 or 5 times and it finally worked. The door didn't have a tight seal on it, we could see light from the hallway coming in. The room was okay from a cleanliness standpoint, but the wallpaper was peeling in certain areas. There were also some weird watermarks all over the ceiling.
We requested a "KING/NON SMOKING", and the King was no larger than a double bed. They just put one double bed in the room and call it a King. The sheets were way too small for the bed and came off all night long, and the mattress was as hard as a rock. I'm 6'3" and my feet hung over the end, and it was not comfortable for my pregnant wife either. Neither of us slept well at all.
I sat down to watch TV, and the cable went out about 20 minutes in. Front desk said it was out all over the neighborhood, but I called the nearby Quorum and Hampton next door, both insured me they used standard local cable systems and their cable was fine. In short, the front desk lied to me, and then when I called down there later, they just stopped answering the phone.
The Sugar Bowl game was on that night and I wanted to watch it, but never was able to. Cable never did come back on. The ceiling had water stains, the walls were thin and at 10 or 11, kids started make a bunch of noise around the pool and kept us awake.
They also had a sign out front saying "NO HOT WATER TOMORROW AFTERNOON DUE TO PLUMBING PROBLEM". This place was a junkpit.
I've never left a hotel in my life before my stay was over, but I approached the front desk about it, and only passed because we had a 5:30am flight and only had a few hours left of our stay and had already turned in our rental car. I was on my way to the Hampton.
In the morning I noticed the smoke alarm light was out, and tested it. It did not work, clearly the batteries were dead.
If you need to stay in the Tampa Westshore area, stay at the Hampton or AmeriSuites if you need something under $100. The Best Western chain needs to look into this particular hotel for some serious safety questions, and very poor hotel conditions and non-responsive customer service.
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