Worst hotel I've ever been A review of InterContinental at Doral Miami

The property is very nice and confortable, the having some remodeling at the main entrance and the Lobby is cute, but there is only one person at the front desk and you have to make a line for all. The front desk staff don't know the meaning of the word friendly service and sometimes the Front desk manager take a look an see the line and he doesn't care... The concierge are friendly when you ask for external services but the waiting for an extra tip... The food is very limited, even in my country we have better dishes... I was at the Executive floor, 5th floor, and when you at that floor you are supouse to have some services included in your rate, but the only things we got was the breakfast, eggs, jam, orange juice, cheese, two type of breaks, yogurts, bacon, coffee and hot chocolate... for me that not a real breakfast, that the more limeted menu I have ever seen before... I have been in many intercontinental hotels before and trust me this is the worst... Like I told you before is a before is a nice property but the service is terrible.....

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InterContinental at Doral Miami
573 reviews