Worst hotel during USA vacation A review of Holiday Inn Hotel & Suites

Undoubtedly the WORST hotel my family and I stayed in during our visit to the USA!

The staff were surly, unhelpful and when I asked to see the duty manager he wasn't there and we were told that "He [the manager] makes the rules" and that was that!

The barman sat and watched tv and would not serve us, even if we sat outside the bar/lounge in the hotels seating area. The bar was therfore unsurprisingly empty, even though it was a Saturday night.

The room had cobwebs above the lights, in the corner of the room and there was no pool towels available, even though there was no-one in the pool at the time. They later sent them to the room. what use is that?

It is difficult to find - its hidden behind a gas station and therfore better directions may have been useful.

All in all, a dreadful place! there are plenty of other hotels in Mammoth Lakes, whatever you do, don't stay here!

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Holiday Inn Hotel & Suites
62 reviews