"Worst CUSTOMER SERVICE EVER!" A review of Westin Tampa Harbour Island

Worst stay EVER at hotel! Hotel room was hot - asked for new room - same thing. Then told to "open your windows" on the 10th floor - which had no screens! Then informed that we would "get a fan" but told an hour later that "we can't find one." Finally asked for our money back so we could leave - informed that since we booked through a "third party" that we could not get our money back. Asked to transfer to another Wyndham locally - informed NO they would not do that. Called Corporate and informed we had to deal with local management - which were total jerks! Finally given a free breakfast the following morning (after switching us to the handicap room so we could open the doors!), even though they tried to charge us $10 for parking as well. This hotel is the Worst! The views may be beautiful, but God be with you if you have a problem!DO NOT STAY HERE!

Reviewed by
Westin Tampa Harbour Island
881 reviews