Worst accomodation I have ever had!! A review of Red Caboose Motel, Restaurant & Gift Shop

While we were staying at this motel the area was hit by a storm that knocked out all the power.We had to go the entire night without lights, plumbing,air-conditioning( the windows of the caboose were sealed shut so it was like sleeping in an oven.)The management abandoned all of their guests for the night and showed little concern when they returned in the morning.The next morning the manager Scott promised me a refund of some kind but couldn't process it until the power came back on. He told me to call him in a few days. The following monday I called him and he said he was too busy but PROMISED again that he would credit my credit card. This was over two months ago and he ignores all of my e-mails. There are numerous complaints on the Better Business Bureau website. No matter how much your kids beg you DO NOT STAY AT THIS MOTEL!!!!!!

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Red Caboose Motel, Restaurant & Gift Shop
408 reviews