Wonderful Hotel - Highly Recommended A review of Holiday Inn Express Cleveland Downtown
The building is just beautiful - marble floors, vaulted ceilings and all the brass shined to a high polish. Everyone on the staff that we came into contact with - the janitorial staff, desk clerks, managers, the lady who stocked the breakfast bar - were all extremely friendly and helpful. The service was truly excellent. The room was very spacious and clean. I reserved a room with a queen-sized bed and ended up getting a king-sized bed and a jacuzzi tub. (We arrived several hours before check-in time and were given this room at the same rate because it was available at the time.) The hotel is in a decent neighborhood and only a 10 minute walk to the Rock 'n' Roll Hall of Fame. Nice continental breakfast bar in the morning. I will definitely stay there again, and would recommend it highly.