Will Never Be Back! A review of Quality Inn Creekside

My husband and I booked 3 rooms for my mother in law's wedding. The rooms were OK, some cleaner than others, some smelled worse than others etc..... but what took the cake was the fact that I left my very important prescription medication there, and upon arriving home and realizing that fact, called and was assured it was found in my room and would be sent next day! After 4 phone calls and several emails to the corporate office, my medication arrived after 22 days of waiting. I got an apology letter from corporate, and was told I would get a response from the actual hotel within 7-10 business days.... It came 6 weeks after the incident!! They even had the nerve to charge my husbands mastercard for the delivery fee, which would have been totally appropriate had the medicine been sent within 1-2 days. I am shocked and appalled that I was not even offered some sort of compensation or return trip for free to make up for this terrible mistake. So after my family spent around $900 for the rooms, you can bet nobody from This family will ever stay there again!!

Reviewed by
Quality Inn Creekside
240 reviews