What A Terrible Experience A review of The Westin Crown Center

Was unfortunate to arrive when a college group was in the hotel. Roaming groups of drunk youths caroused till the wee hours. Hotel Security seemed unwilling or unable to control the partiers.

Ordered breakfast thru Room Service which was promised in 30 minutes but didn't arrive for 50 minutes and then was overcharged to boot.

Bartender must have been having a bad night my last night there. Was exceedingly rude. So rude in fact that I wrote a note to Westin Corporate which promised a reply from Hotel that never came.

If you like to feel unwelcome and insulted if you have a simple request, then I would recommend the Westin Crown Plaza.

P.S. If you are wondering about the Bartender, I order some food that would take 15 minutes. Asked if he could call me in my room when ready since I could walk to the bar in a one minute. He refused and continued to imply I was too cheap to use Room Service.

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The Westin Crown Center
1328 reviews