What a DUMP! A review of Courtyard Miami Coconut Grove

Upon arrival to this hotel, I was greeted by two disgruntled valet attendants (the valet is $17.89 a day!!!) Upon check in, the front desk clerks were wearing street clothes and looked less than professional. My first room was disgusting - and could use some serious attention. This hotel looks like it hasn't been renovated in decades and smells like it too. My toilet and shower were not operable and the air conditioning (IN MIAMI!!!) in the entire hotel was shut down. I was able to change rooms at midnight (and no bellhops were available to help). The new room featured the same disgust as before, only the toilet worked this time. This was no where near the standards of typical Doubletree. Management also cared less about any comments or complaints. This should be called the DoubleTRASH Hotel. Stay at the Residence Inn down the road for half the price!

Reviewed by
Courtyard Miami Coconut Grove
255 reviews