Westin: Good, but Sheraton (next door) EVEN BETTER A review of The Westin Resort Nusa Dua, Bali

We just spent two nights at the Westin and two nights at the Sheraton (next door to the Westin). Although we were greeted with a friendly staff and service (including a refreshing lemon drink), after our daytime excursion, we returned to our Westin room at night and found ants crawling all over our bed sheets and night stands!! We informed the front counter of this and requested our rooms to be changed. They paraded us across the front lobby where staff were pointing at us and whispering. The next room had ants as well, but in the bathroom and not on the bed and nightstand. the bathroom had an awful sewage smell though and the AC did not work properly. (The AC was better in our previous ant-filled room)

Sheraton gives you a better return for your dollar by far. The staff and rooms at the Sheraton are excellent. The sheraton offers 24 hour butler service with complementary freshly brewed coffee any time of the day. Fresh fruit (oranges, apples, etc) are also available in the lobby (free of charge) all day/night. Nusa Dua in general has very good security. Made for a great, relaxing, enjoybable stay. Save your money and spend it at the sheraton instead of the Westin!!

Reviewed by
The Westin Resort Nusa Dua, Bali
334 reviews