Weekend get-away A review of Crowne Plaza Hotel Minneapolis - Airport West Bloomington
My husband and I booked the Crown Plaza on their website and we received a great rate for a deluxe King room. We were going for our anniversary and were in need of an excape from the kids. The location was great for visiting the Mall of America and the action in downtown Minneapolis and still close to the airport but we did not have to deal with airport noise like some hotels near the Mall or airport. The shuttle to the airport and Mall of America was great and right on time coming and going. The facilities were contemporary art-deco. which was a nice change and the pool and business center was high standard. We loved our room. The decorative touch and little amenites were nice. The best part was the amazing beds!! They are everything they promote. We slept so comfortable and I was impressed with the whole "sleep advantage" One small complaint and hopefully a suggestion for them is we asked for the "quiet-zone" floor which we received. The floor is located on the 5th out of 6 floors. We were bothered with TV noise above and kids running on the upper hallway floor. They should switch the quiet floor to the 6th floor so the noise factor is taken care of. We did have one small problem in our room. The toilet ran every 15 minutes and we reported the problem the next morning and were assured it would be taken care of that day. Alas, when we got back to our room later that evening, the toilet still ran every 15 minutes and we dealt with it until we checked out the next morning and reported it again. They serve a great Sunday brunch and as a surprise to us, the hotel sent champaigne and strawberries to our room upon arrival at no charge with a individual signed note from the entire front desk and restaurant staff at no charge to say Happy Anniversary. Overall, very nice stay and would book another stay there again. If you are a single woman traveling or a group of women staying at a hotel, check out this hotel, they have a floor just for "ladies only" that provides extra security and extra amenities. Looked very interesting and may be of interest to women traveling alone.