We were cheated!! A review of Microtel Pigeon Forge Emert St

I booked reservations on-line through Priceline, and we were given this motel for 2 adults. I called the hotel directly to let them know that we would have one child with us, and they quoted us an additional price. When we arrived, the additional price was more than double what was quoted to us by THEM on the phone. The front desk clerk asked for two forms of ID including a credit card, and she had charged my card before I even knew the extra amount. By the time I was finished paying their "extra charges" for my young child, I could have stayed in a much nicer hotel. There were at least three other familys in the lobby that day complaining about the same type of problems - being charged more than they were quoted. Both the front desk clerk and the manager were both very rude, and it was obvious that they were used to dealing with unhappy customers because of their dishonest methods. This motel is in the scam artist business. I felt victimized. RUN - Do not stay here!!

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Microtel Pigeon Forge Emert St
311 reviews