Warning - Don't Stay Here A review of Sonesta Hotel Philadelphia

Full disclosure: I attended a conference at the hotel, and was not a guest. However, bad service and imprudence were clearly evident. First, on a late October afternoon, the air conditioning was running full blast; we felt like we were in a meat locker rather than a hotel meeting room. One server assigned to oversee the buffet table repeatedly bumped people out of the way to do her tasks, and then aggressively removed plates before most people were finished. Another worker, rapidly pushing a wide cart down the hallway, made no effort to ensure I wasn't hit by it, and I would have been if I didn't dodge quickly to the right. All of the other workers I saw there seemed to have been picked from a pool labeled 'unemployable.'The food was pretty bad and the place wasn't that clean, too. Again, I didn't stay overnight in a room, but based on what I experienced, why would you want to try, when there are many other nicer, comparably priced places to stay in Philadelphia?

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Sonesta Hotel Philadelphia
802 reviews