Very well appointed... A review of Onyx Hotel - a Kimpton Hotel
Stayed at the Onyx right before the Democratic National Convention. It was a wonderful find. I agree, the rooms are a little on the small side...but... they are so well appointed and decorated that you don't realize it. My room was right next to a very noisy ice machine. I'm a light sleeper and thought I may have to switch but it was so well insulated I didn't hear anything once I closed my door. It was also very obvious that customer service is a priority. The entire staff was beyond professional and went out of their way to make you feel comfortable. You couldn't pass a hotel employee without a smile and a hello. The people at the front desk greeted me by name each time I came in. There was an unexpected free breakfast included in the price of the room and free passes to an adequate gym around the corner. The Onyx is on a quiet side street with few taxis. When it was time to check out, the very friendly door person walked two blocks to flag one down for me! I'll be back.
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