Very luxurious but I preferred the Amigo A review of Steigenberger Grandhotel

I stayed at The Conrad over the new year. First impressions were that we were virtually the only people there - it was dead! It's a great hotel, large and luxurious rooms and bathrooms, and certainly one of the best beds I've ever experienced in a hotel. The sports and leisure facilities are amazing although on Dec.31 04 there were signs going up saying that Chamneys who ran it was pulling out so I'm not sure what is happening with the pool and spa now.

We had ongoing niggles with our room - for example, the phone didn't work and they couldn't fix it for our entire stay, so when we ordered room service we had to use our cell phones. The heater wouldn't work so they had to heat our room with a portable fan heater ... and we had to chase them up on this. Not really what i expect from the so-called best hotel in the city. I prefered the Hotel Amigo - better atmosphere and superior service.

Reviewed by
Steigenberger Grandhotel
242 reviews