Very Average! A review of Rydges on Swanston Melbourne
I stayed here for one night on business. The room was clean and comfortable, however the view was terrible. I had a window that was partially covered by a big metal air conditioning tube that went up the outside of the hotel. This boxing rattled all night... The view past this metal tubing was of a roof of the neighbouring building and walls of the buildings around it.
I had breakfast at the hotel the following morning which was reasonable and the dining room looked out onto a very nice, green park. I think my stay at the hotel would have been nicer if I hadn't have been kept awake all night!
Thank you for taking the time to pass on your feedback.
Our goal at Rydges Carlton is to provide a totally satisfying experience to each & every guest. Unfortunately in your case although you had a number of good comments, we were not totally successful in accomplishing this goal. Your comments in regards to the air conditioning units have been passed on to maintenance and steps will be taken to ensure that this problem does not occur in the future.
Before closing I want to say that with the large number of hotels available in the market place, we realise that you had a choice. We greatly appreciate that you chose to stay with us at Rydges Carlton.