Unfair business practices A review of SoBeYou Bed & Breakfast
I followed the link [--] website and requested my reservation dates and room type in Aug. 2006. I received a prompt email reply from an employee of So Be You Bed & Breakfast Inn, South Beach, FL. with a request to contact her by phone to discuss my room options. She was very helpful and friendly and recommended a room with a higher price than I had originally requested, but after talking with her I agreed that it would better suit my needs. She informed me that the price is normally $225 per night but, since she recommended the upgrade and since our stay was so many months away, (Feb 16-20, 2007), that she wanted to extend a rate of $190 per night. I agreed and she emailed me a confirmation. I recently received a less than pleasant voicemail on Nov. 14 from So Be You, informing me that the rate is $225 a night for the room I booked, that the rate I was given was a mistake and that I could basically take it or leave it. I returned the voicemail and followed with quite a few emails pleading my case of the written and verbal confirmations that I had received from her staff. Long story short, she was rude, unapologetic and unbending on the price.(we are only talking $140 total difference in price for the entire stay). One price was offered directly from the B & B reservations staff and now So Be You Bed & Breakfast is refusing to honor the given rate of $190 per night even though I have the printed emailed confirmation on an official So Be You Bed & Breakfast confirmation form. I would not recommend this B & B to anyone. I suggest staying at Indian Creek Hotel instead. Great service and a quiet location. Even if you do not stay at Indian Creek the restaurant is well worth the visit.