Unbelivable A review of Sailport Waterfront Suites

I Checked In On Jun 21ST Checked Out ON Jun 23RD. After a long and exhausting night out in the town I was returning to my room ready to hit the bed. Unfortunately, my room key did not work. So,I went to the front office which is two floors below.I explained the situation and was given a new key. So, I go bck upstairs same thing happens. Needless to say, I had to go bck downstairs explained once again that the room key did not wrk.I was given a total of three keys before finally anyone did anything about it. Nobody apologized,they acted real nonchalant about the whole situation. All I received were excuses on why the keys were not probaly working. Bottom line noone cared I never received a key that actually worked.Rooms: clean. View:beautiful. customer service: 2 thumbs down sailport.

Reviewed by
Sailport Waterfront Suites
912 reviews