Too many problems A review of Ramada Inn Boston

To start with the good point - the breakfast is good, and the rooms are relatively well appointed.

Unfortunately, there are too many problems. Not having a car, we went to the hotel on the promise of a shuttle service from the subway services. This was immensely unreliable and invariably full. Every time we used it, we waited for between 25 and 90 minutes as successive shuttles don't turn up when they say they will, and you have to fight your fellow guests for a seat on it. When I complained to the driver, he was polite, but clearly not in a position to do anything about it. I complained to the hotel, after standing in the dark and the pouring rain for 75 minutes in what my guide book said was the most dangerous part of Boston, the reception staff member I spoke to was rude, disinterested, did not apologise, said 'don't know' and walked straight into the office to hide.

When we stayed, we had a reasonable amount of rain, which somehow splashed under the roof guttering, and soaked the carpets. The a/c is useful and effective, but sleeping with it on would be rather similar to sleeping next to the runway at Boston Logan airport.

The door lock on our room didn't really work properly (although the staff assured us that it did), and the hotel has any number of external doors that anyone could walk through.

It's a pity, because it could be a nice hotel.

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Ramada Inn Boston
738 reviews