This would be a FIVE-star RATING... A review of Crowne Plaza Hotel Secaucus - Meadowlands
By recommendation from this web-site, I thought I would give this hotel a try. I'm glad I did. For a hotel located in the New York area, it is very good. One of the best perks is that it is located within 5 minutes walking distance of the 124/129 bus that goes directly to mid-town Manhattan, NY, theater district, restaurant, subway, etc. That was a big plus during our visit.
The service that the hotel provided was also good. However, I needed to depend on it a couple of times during my 4-nite visit. The first time was for toliet paper. After the call was made received two rolls within 5 minutes [A true test of service!!!]. Second, was due to the security latch on the door being very loose. After the maid was advised the service dept came up within 7 minutes.
This hotel is a conference/convention hotel and many people tend to come and go in the lobby. The staff seems to keep up with it although the wear and tear will show, here and there. As I was departing I took one elevator to find an empty glass from the bar on the elevator floor. Took another one to get my luggage and found the same in the other elevator alalong with an empty beer bottle. Advised the staff, and I feel assured that this was immediately corrected. That is why I am giving this 4 out of 5; only because it does well being a NJ near NY hotel but you still have to call and advise along the way. Yes, I would stay again for the comfort and convenience in the area but for the right price - not over $100.00 a nite.
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