This old hotel needs renovation A review of Embassy Suites Boca Raton

My family and I stayed at the Embassy Suites this past weekend, Feb 18 - 21. I will start with the positives because there were only about two. The staff was certainly nice and pleasant and the breakfast was good. Now for the things that aren't so good about this property. Details: The sink and shower/tub took 5+ minutes to drain; The grout was mildewed and stained in various places around the bathroom; there were reminants of the previous guest still in the bathroom on our arrival; the couch had many stains on the arms and pillows; the carpet had stains in both rooms in various locations; the bed spread was obviously old and torn; one of the elevators wasn't working creating long wait times especially in the evening while there was a party; the water pressure on the upper floors was more of a dribble from the shower and finally the overall cleanliness of the hotel was lacking. I don't know if the owners intend on renovating this property, but I would think long and hard before staying at this hotel. This is not a review of just one of the rooms, this was 4 different rooms on different floors, all had similar complaints. I have stayed at Embassy Suites in the past this property certainly didn't live up to my expectations set by other Embassy Suites properties!

Reviewed by
Embassy Suites Boca Raton
497 reviews