Think Twice Next Time A review of Crowne Plaza Danbury

I lived in the Danbury area for many years and I recently moved away. My family is still in the area and I will be visiting quite often. I, however, will probably not be staying at this hotel. My "renovated" room featured a toilet that wouldn't flush unless you held the lever until all the water went down, a footboard that was so loose that everytime you moved it would make noise, TV that had terrible reception, drapes that when closed interfered with the A/C (quickly taken care of by placing the $3.75 water bottles against them so the air would blow into the room instead of the drapes), iron with rust on it, ironing board that would not close back up, unresponsive staff members, and a bathtub that was hard to stand in because the bottom was not flat. By the way, I complained about the toilet 3 times. Was never fixed. They did replace the iron, but made no attempt to cover damages made to a skirt that I tried to iron.

You do not get a whole lot by staying here. There are better hotels in the area. There is high speed internet, but it is NOT free. They will change your linens everyday, but ONLY if you place the card on the bed. They will give you your bathroom amenities, but ONLY if you call the front desk and ask for them. I have stayed here several times before this and this was by far the worst experience yet. The only positive comment I have is that the bed is comfortable.

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Crowne Plaza Danbury
126 reviews