The Worst!!!!!!!!!!!! A review of Sheraton Suites Old Town Alexandria
As people who often visit Sheraton properties when we travel, we were very disappointed by the accomodations given to my wife and I; (to say the least it was our Anniversary). The front desk staff was clueless as to what was in the area. No one had a sense of direction. Also my room was very tight (too much in such a small space). We had a problem with the heating system, it took over 30 minutes before any came by. And when they did their reply was I have to speak with my supervisor. Waiting another hour we then called to see if any one was working on our problem. While waiting for the maintence department to fix our heating unit we found bugs by the refridge (roaches). Also sanitary napkins in the bedroom drawer; this set off an alarm. Is anyone checking or cleaning these rooms properly. Also for this to be an Starwood property the entire pool was 3 feet. If you must stay in this area an it has to be a Sheraton Property go to Crystal City or somewhere else.