The worst excuse for a 5 star hotel I have ever seen! A review of Ponte Vedra Inn & Club

I wish I had taken pictures of this hotel to show you. We booked this hotel for our honeymoon because it was an AAA 5 diamond hotel and it looked great on the website. So.... we drove up and the hotel is broken up into buildings on the beach that look like jersey shore cheap motels. white cement buildings with bright yellow doors. I figured the rooms must be nice so we check in with the rudest front desk person who summons a bellman to take us to the room. He drives us over to the room and opens the door and it's a dingy room with 2 double beds... hello.. this is our honeymoon, the hotel is empty and we paid for a beachfront jr suite! So I told him no way and he called the front desk and took us to another room with a king bed but just as bad... there are window airconditioners! So off to the 3rd room we go and they tell me it's the presidential suite... It was horrible! It was a bedroom and living room but still the window AC, a highchair and crib still in the room and there is a lepord chair in the living room (fine if that's the decor but it wasn't) It smelled bad too. By this point I was close to tears asking the bellman where the rooms on the internet are and he said ohh... those rooms are at our sister property the Lodge. So we went over there and what a difference... beautiful rooms, nice staff, great beach!

Save yourself the aggrivation and book the lodge upfront.

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Ponte Vedra Inn & Club
334 reviews