The only better-than-average business hotel in downtown A review of Richmond Marriott

I travel to Richmond upwards of 75 nights per year. If my business is downtown, I stay at the Marriott exclusively (and I've tried all the others...). If my business is on the west end, I stay at the Sheraton. The renovated downtown Marriott offers clean rooms, new amenities in most rooms, new carpets on most floors, clean and comfortable beds with new comforters. Service is average, nothing fancy. Bathrooms could use some work but I've always found them clean and functional. Trust me, compared to other downtown options (Crowne Plaza, Commonwealth suites, Omni), the Marriott is the only place to be. Unless your company allows you to charge $200+ per night (stay at the Jefferson or the Berkeley if that's the case) don't even bother with the other options for business travel. Everyone will agree that the Marriott's neighboorhood does not inspire confidence, but that's true of all downtown after 6PM! It will get better with the addition of the federal courthouse and Virginia center for the arts. If staying at the Marriott and you are a Gold or Platinum member, make sure to check out the lounge on the 15th floor. Very nice appetizers between 6-7PM and dessert starting around 8PM. The guy running the lounge is great and will hook you up once he warms up to you. At the front desk, ask for Avi if you have any request. He's by far the most competent and professional employee at this location (others are just average). No free high-speed internet is available ($9.99 for one-day of in-room); I can't believe Marriott is not changing this policy for full-service hotels... Room service is good (stay away from the fancy options and stick with the pizza and sandwiches). Breakfast buffet at the restaurant (lobby level) is very good, but overpriced. Cable TV has only 15 channels or so (it does have HBO), I wish they would add full cable. Whenever you check in, try to work out a room on floors 14-18. There are the newer floors...

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Richmond Marriott
332 reviews