Terrible policy to charge for early departures A review of Newport Harbor Hotel & Marina
I had high expectations based on recommendation from a co-worker who stayed at the Newport Harbour Marina and Hotel in Summer 2003. Unfortunately I did not have the pleasant experience she did. I wish to express my gratitude to the bellhops who were not only pleasant, but very nice and did not share the bad attitude of the desk clerk and Front desk manager. I attended a class from Mon through Thurs, so had reservations from Sun through Fri. I erroneously believed my class would continue through Fri, so changed my room through Sat. When I tried to check out on Friday, prior to check out time, I was informed that I would be charged for the additional night, even though I would not be staying, since I hadn't cancelled it 72 hours prior to the night. I intended to find a drunk in a bar to give my room to since I had no use for it. They were the only hotel in my experience, who would not allow early departures.