Terrible place A review of Grand Traverse Resort and Spa
This was the worst hotel experience I ever had in my life. We had booked a Tower Suite with Bay View and we were recommended to book this room by the reservation agent as it was our honeymoon. When we checked in, they told us there were no Bay Suites available and we were assigned a parking view suite. The carpet and the furniture were in bad condition and the overall atmosphere in this hotel was souless. To cap it all, one of the guests cars alarms went off and despite numerous calls to ask and offer to pay to have it towed, the noise went on the entire night.
After "negotiating" with the manager, we received a 20% discount off the 235 USD rate per night and 50% off a future stay. As if we would be likely to ever go there again. Disgrace for the hotel industry and the Grand Traverse area!