Superceded my expectations A review of The Langham, Sydney
Let the service speak for itself, the concierge greeted me at the door and took my luggage away without me even having to look them in the eye, I was given a complimentary upgrade to a suite without anyone even mentioning this. I was then personally taken up to my room and given a small tour of the facilities and greeted with complimentary strawberries with icing sugar. The room was spectacular, the bathroom unbelievable, the dual shower heads were fantastic, twin sinks and a gorgeous bath. Turn down service also was a nice touch, they even replaced the used towels with fresh towels, laid out my slippers on a small mat next to the bed. The staff were fantastic, dinner was of a good standard at the Galileo. Albeit a touch pricey but nonetheless good food.
Only let down was the accounts system, I was charged amounts that never turned up on my bill or double charged for items that were included in my package. However, all in all, my experience far superceded my expectations. Its a class above the rest of the other hotels I've stayed at in Sydney.