Super staff excellent service A review of Hawthorne Hotel
Superior is the best way to discribe the service and support from the staff at the Hawthorne. Just to name a few, Shannan in house keeping, Amanda and Melisa front desk the older gentleman in the dining area who waited on us the Management and on and on. These people know what they are doing and there is no doubt they are there to make your stay exceptional. I have traved a lot due to work and pleasure and I have to rate this superior group of people the best I have ever had the pleasure to meet. Hawthorne your doing something right I wish you great success and hope many others have the same positive experience my wife and I had.
My positive comments are really interesting because the room we had was a cornor room and though the room itself was really clean and well kept, the Bath room was, to say very small. But even that was not going to discourge us from enjoying your hospitality during our weekend in Salem. I look forward to our next stop in Salem and yes we will return if your not booked. Halloween in Salem at the Hawthorne would be a real hoot. Great job guy and thank you again.
For anyone going there I suggest you ask for other than a cornor room. We were in Room 520 and we had three large windows, one looking toward the witch museum. We had a king size bed and a small TV with cable, table and a couple of chairs and a writing table. You have an entry way with a closet and before you enter the bed room. The bath room was made for one person. You could do all your business be a it shave shower or whatever and never have to take a step. The bath room was very small but that is ok for my wife and I but some would find it a bit uncomfortable. The hotel is located on the walking path to Salem and is a stone throw from the witch museum, house of 7 gables, PEM, the pier and so on.
They were having a wedding reception the Saturday night we were there and it looked like the Staff and hotel was not holding back. It really looked good and the guests seemed to be really enjoying themself.
One down note which I hate to even mention but It would not be fair not to. Maybe due to the positon of the room but there was a loud discussing on the room beside us and it was coming through the walls clearly but that is usually true most places you stay.
I strongly recommend the hotel and all their services especially the restaurant. I see why reservations are needed even for guest. They treat you so special and the food was wonderful.