Stay somewhere else! A review of Svendsgaard's Lodge - Americas Best Value Inn

My family stayed here over New Year's. It was awful. Apparently it has just changed ownership and the New owners could care less about customer service. They first tried to change the rate on us when we arrived. Then people who paid more for a certain view were told it was first come first serve. People were complaining about houskeeping. The iterior corridors were very awkward. The front desk staff (which consists of 1 person) can not do anything on their own. The carpets were very dirty. Our second night (New Years) the police had to come because there was a party that was so loud in the room next to us (not neccesarily the hotel's fault). Later, a guest showed the manager a certificate he had for a free night stay because his last stay had something wrong and she told him she couldn't accept it under the new ownership. Finally, 2 other people we were travelling with were tried to charge more for there room as well upon check out. We had two receipts, one that said Holiday Inn and one that said Comfort Inn.

Whoever it is, they are doing an absolute awful job in a place where there are many other choices. I reccomend the Solvang Gardens which we took a look at. They have many different room types (some with kitchens) and have great rates.

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Svendsgaard's Lodge - Americas Best Value Inn
253 reviews