Stay away, stay far away A review of The Westin Southfield Detroit

I am sitting here in this supposedly "business-friendly" room, steaming and utterly appalled. The phone line that I am using is far away from the desk. I am perched on a chair in the room. Plus:The first room I was given was dirty and not yet made up. Barely an apology from the desk staff.The carpet has several stains.The TV reception is terrible. CNN is totally snowed.The desk chair had crumbs all over it.The dinner I ordered for room service was only passable, and the rolls were stale.People running up and down the halls, banging doors and creating all sorts of noise.Now I know why I can't find a Customer Service Card in the room. They must deliberately hide them down in the office!This is the first time I've been at a Westin. I had thought that they were exceptional hotels. At this rate, I would have been better off at a Holiday Inn or Motel 6.

Reviewed by
The Westin Southfield Detroit
349 reviews