Spend $$ on the Atlantis instead! A review of Hotel Riu Palace Paradise Island

We stayed at the Sheraton Grand back in Nov. 02. We were sold on the advertisements for the hotel but were very disappointed! While the lobby was beautiful, could have done without the weird fragrance, probably bought on by the flowers and palm trees. Air conditioning was below freezing!! The staff was very friendly, but the timeshare staff got to be very annoying. The rooms were clean, however we seemed to have an ant problem in the bathroom. The oceanview was great also, but the balconies were frequently visited by pigeons. The poolside restaurant has a problem with pigeons also!! Pigeons jumping from table to table scouring for leftovers! Absolutely disgusting!!! The staff would chase them away but 2 seconds later they would return! The hotel offered no entertainment or activities either! We were at the Atlantis every night for entertainment! They also charged us for room service and for a safe that we didn't even use! The Atlantis, was paradise!! Absolutely squeaky clean and numerous things to do!! Next time, we'll spend the extra $$ on the Atlantis!

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Hotel Riu Palace Paradise Island
3037 reviews