Sincere, caring staff and nice facilities A review of Marriott San Antonio Riverwalk

We first checked in with our priceline reservation and wanted a smoking king room. They were out of them but offered a room with a balcony but with double beds. When we got to the room we were unimpressed with having double beds. My husband talked with the front desk and they moved us to a bigger room with a king and although it was a non smoking room, provided ashtrays and said we could smoke. The nexy day I was feeling a little under the weather and my husband called down for a later check out. He asked for 2pm but they expressed concern for me, asked if they could bring us any medicine and insisted we make the check out 3pm just to make sure. I could not believe it. I am so used to people being as polite as they have to and no more. This showed me that not only is their staff trained well, Marriott hires well.

We will definitely be going back.

Oh! and we ordered a hamburger and fries and the fries were amazing!

amy dykes

Reviewed by
Marriott San Antonio Riverwalk
551 reviews